Compensation
$43,931.00 Annual
Job Description Summary
The application deadline for this position is 11:59pm EST on October 30, 2026.
Santa Fe College’s (SF) One Stop is an integrated enrollment services department that serves prospective and current students through in-person, phone, and virtual services channels. The Center offers cross-functional services in the areas of Admissions, Advising, Financial Aid, Records, Student Financial Services, and Registration in-person and online. The team provides in-person and virtual proactive and the on-the-spot support to foster an environment of student belonging, persistence, and success as students navigate their journey at SF.
The Enrollment Specialist provides cross-functional support for student enrollment processes, including admissions, financial aid, registration, and student accounts, serving as a primary point of contact for prospective and current students. This position delivers proactive, real-time assistance by analyzing student needs, troubleshooting routine to moderately complex issues, and guiding students through enrollment-related requirements and processes, including application completion, documentation submission, and issue resolution. This role reviews student records and documentation for completeness and compliance, facilitates coordination with internal departments to ensure timely processing of student requests, and applies established policies and procedures to support students. The Enrollment Specialist must maintain strict confidentiality of student records and sensitive information and demonstrate a high standard of professionalism and customer service. Additionally, a flexible schedule is required at times to include the need to occasionally work overtime or during college holidays with advance notice and appropriate compensation consistent with college policy.
Job Description
Responsibilities and Duties:
$43,931.00 Annual
Job Description Summary
The application deadline for this position is 11:59pm EST on October 30, 2026.
Santa Fe College’s (SF) One Stop is an integrated enrollment services department that serves prospective and current students through in-person, phone, and virtual services channels. The Center offers cross-functional services in the areas of Admissions, Advising, Financial Aid, Records, Student Financial Services, and Registration in-person and online. The team provides in-person and virtual proactive and the on-the-spot support to foster an environment of student belonging, persistence, and success as students navigate their journey at SF.
The Enrollment Specialist provides cross-functional support for student enrollment processes, including admissions, financial aid, registration, and student accounts, serving as a primary point of contact for prospective and current students. This position delivers proactive, real-time assistance by analyzing student needs, troubleshooting routine to moderately complex issues, and guiding students through enrollment-related requirements and processes, including application completion, documentation submission, and issue resolution. This role reviews student records and documentation for completeness and compliance, facilitates coordination with internal departments to ensure timely processing of student requests, and applies established policies and procedures to support students. The Enrollment Specialist must maintain strict confidentiality of student records and sensitive information and demonstrate a high standard of professionalism and customer service. Additionally, a flexible schedule is required at times to include the need to occasionally work overtime or during college holidays with advance notice and appropriate compensation consistent with college policy.
Job Description
Responsibilities and Duties:
- Provides comprehensive, real-time support and problem
resolution to prospective and current students across multiple
service areas (admissions, financial aid, registration, and student
accounts) via in-person, phone, email, and chat; analyzes student
needs and facilitates appropriate next steps.
