"Enterprise Network Engineer - UTS Customer & Operations Support"

Position Information

The University of Texas at San Antonio (UT San Antonio) is a nationally recognized, top-tier public research university that unites the power of higher education, biomedical discovery and healthcare within one visionary institution. As the third-largest research university in Texas and a Carnegie R1-designated institution, UT San Antonio is a model of access and excellence — advancing knowledge, social mobility and public health across South Texas and beyond. UT San Antonio serves approximately 42,000 students in 320 academic programs spanning science, engineering, medicine, health, liberal arts, AI, cybersecurity, business, education and more. With 17,000 faculty and staff, UT San Antonio has also been recognized as a Top Employer in Texas by Forbes Magazine. Learn more online, on UT San Antonio Today or on X, Instagram, Facebook, YouTube or LinkedIn.

Salary Range: Up to $92,600/Annualized, commensurate with education, experience, and qualifications.

Job Type: Full Time

Posting Close Date: Applications will be accepted through 11:59 PM CDT on 3/26/2026. At the discretion of the hiring department, this posting may close once a sufficient number of qualified applications have been received.

Required Application Materials:

• Resume is required.
• Cover letter is required.
• Contact information for three professional references.

Job Details

Job Summary

The Enterprise Network Engineer is responsible for the design, installation, testing, administration, and documentation of enterprise network hardware, software, shared components and networking protocols. This role provides technical expertise in the management of a public and/or private network; tests and analyzes network facilities, including network control software, routers, switches, lines, modems, adapters and servers. In addition, this role installs, supports and/or maintains LANs and/or WANs; evaluates and recommends networking product and software upgrades. The incumbent in this position performs technical analyses of software, hardware and transmission facilities using various diagnostic tools in support of efficient network operations.

Core Responsibilities

1. Plans and designs implementation of new network hardware, technologies, and applications. Documents processes, procedures, and proposes improvements.
2. Architects, manages, tests, and provides support to multiple enterprise-wide network infrastructure environments.
3. Designs, installs, and supports enterprise-wide network components, technologies, and related infrastructure, e.g., Wireless, WAN, LAN, VPN, IP addressing.
4. Architects and implements security for network protection and client access.
5. Analyzes network requirements from functional specifications.
6. Develops and maintains hardware and software documentation standards in enterprise data center environment.
7. Consults on network design; coordinates required changes to campus network infrastructure.
8. Schedules and performs installation and upgrades and maintains them in accordance with established Information Technology policies and procedures.
9. Monitors and tunes the network to achieve optimum performance levels.
10. Recognizes and troubleshoots problems with network hardware and software.
11. Ensures configuration recoverability by implementing a schedule of system backups.
12. Conducts routine hardware and software audits of network devices to ensure compliance with established standards, policies, and configuration guidelines.
13. Develops and maintains a comprehensive network hardware and software configuration database or library of all supporting documentation.
14. Complies with all State and University policies.
15. Promotes safety and environmental protection by immediately reporting unsafe situations, spills, and accidents; following University safety plans/procedures/protocols; and participating in appropriate safety training.
16. Performs other duties as assigned.

Required Qualifications

• Bachelor's Degree in a related field.
• Five (5) years of related work experience.
• This position requires the ability to maintain the security and integrity of UT San Antonio and its infrastructure.

Knowledge, Skills, and Abilities

• Microsoft Office Suite
• Adhere to policies and procedures
• Communication
• Collaboration
• Self-Reliant
• Up-to-date knowledge

Working Conditions

Office and Data Processing Environment. Occasional exposure to extreme cold and risk of electrical shock. The noise level in the work environment is usually moderate. Occasional evening and weekend work. Occasional travel to and from meetings, training sessions, or multiple university owned campuses and leased spaces.

Physical Demands

Ability to exert up to 50 pounds of force to lift, carry, push, pull or otherwise move objects. Required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication of parts at distances close to the eyes. Regularly required to stand, walk, use hands to feel, reach with hands and arms, and talk or hear. Occasionally required to climb, balance, stoop, kneel, crouch, crawl, reach, stand, walk, push, pull, lift, finger, grasp, feel, and/or use repetitive motions. Repetitive motions that may include the wrists, hands, and/or fingers. Reaching overhead, at or below shoulder level.

This position will work primarily on campus, but location may be subject to change based on the need of the department. Travel and parking expenses are the employee's responsibility.

This position is contingent upon a successful background check. Verification of a valid driver's license and Motor Vehicle Record (MVR) may be completed as applicable. Applicants selected must be able to show proof of eligibility to work in the United States by time of hire.