Job Details
Job Title: Event Operations Specialist
Location: CCGA- Main Campus (Brunswick)
Regular/Temporary: Regular
Full/Part Time: Part-Time
Job ID: 303069
About Us
Join our Team at the College of Coastal Georgia!
Located on the southeast Atlantic coast in Brunswick, midway between Savannah, Georgia and Jacksonville, Florida, the College of Coastal Georgia is an undergraduate college in the University System of Georgia with an additional outreach through the Camden Center in Kingsland, Georgia. The College provides an affordable and interactive education in the natural beauty and abundant sunshine of Georgia's Golden Isles, an area noted for world-class golf courses and resorts as well as amazing diversity of maritime habitats, wildlife and sea creatures. To learn more about the College of Coastal Georgia's Vision, Mission and Values please click here: https://www.ccga.edu/about/visionmission/
Location
Our campus is located at One College Drive Brunswick, GA 31520.
Job Summary
The Event Operations Specialist (PRN) provides advanced front-of-house and operational support for performances, community events, rentals, and institutional programs at the Center for the Arts and Southeast Georgia Conference Center. This position serves as an on-site operational lead during events, assisting with ticketing oversight, guest services coordination, parking and crowd flow management, and real-time problem resolution. This role requires strong situational awareness, professionalism, and the ability to make sound decisions within established policies. The Event Operations Specialist functions as a key extension of full-time leadership and helps ensure a seamless patron experience and operational execution.
Responsibilities
- Provide operational support for front-of-house activities and serve as the on-site operational lead for assigned events when full-time event leadership is not present, ensuring established service, safety, and guest experience standards are maintained.
- Support ticketing operations, including monitoring ticket scanning flow, assisting with will-call distribution, coordinating with box office personnel, and helping resolve ticket discrepancies or patron concerns as directed.
- Assist with patron relations and venue policy enforcement, addressing concerns professionally and escalating complex issues to supervisory staff as appropriate.
- Support parking and traffic coordination efforts, assisting with pedestrian flow, ADA access, and guest direction in collaboration with event leadership and security personnel.
- Assist with front-of-house setup and venue readiness, including placement of signage, stanchions, registration tables, VIP areas, and completion of assigned pre-event checklists.
- Support safety and emergency response procedures, assisting with implementation of established protocols, incident reporting, and coordination with security or campus police when needed.
- Assist with post-event operations, including reconciliation support, lobby breakdown, lost and found documentation, and participation in operational debriefs.
- Perform related duties as assigned to support successful event execution.
Required Qualifications
Educational Requirements
High school diploma required.
Other Required Qualifications
- Strong customer service and conflict resolution skills.
- Ability to work independently with minimal supervision.
- Ability to lead small teams in a live event environment.
- Valid driver's license to operate a campus golf cart.
Preferred Qualifications
Additional Preferred Qualifications
Associates or bachelors degree preferred.
Preferred Experience
- 2+ years of experience in event operations, hospitality, venue management, performing arts, or related field.
- Experience with ticketing systems (e.g., PurplePass or similar platforms).
- Knowledge of performing arts or live event production environments.
- Prior supervisory or shift-lead experience.
Knowledge, Skills, & Abilities
KNOWLEDGE
- Ability to effectively use technology.
- Ability to effectively write and communicate.
- Maintain confidentiality and integrity.
- Uphold a professional and positive attitude.
SKILLS
- Must be able to stand and walk for extended periods.
- Ability to lift up to 30 lbs.
- Must be available for evenings, weekends, and high-profile events.
- Work may occur indoors and outdoors depending on event needs.
Contact Information
For more information or questions about a job posting, please contact the Department of Human Resources at (912) 279.5740, or by email at careers@ccga.edu. For technical support, please call the USG Service Desk at (877) 251.2644, or email support@usg.edu.
Other Information
MORE ABOUT US
The vision of the College is to be a college of choice for students within Georgia and beyond, providing an outstanding education for tomorrow's leaders and citizens through service-learning, global awareness and engaged entrepreneurship. With a strong emphasis on student retention, progression and timely graduation, the College offers over 20 baccalaureate degrees, as well as a few career associate degrees. Approximately 3,400 students are served by more than 200 employees. CCGA is an active participant in the Complete College Georgia initiative designed to support community partnerships and develop the critical thinking, problem-solving and communication skills necessary to address the challenges of 21st century economic development and community wellbeing. For more information, visit the College website: http://www.ccga.edu