Deliver exceptional customer service, exhibiting excellent communication skills with clients, stakeholders, and internal teams

Lead and supervise the APP ELITE Event Team, coordinating transactional services and addressing procedural issues

Possess comprehensive knowledge of event logistics, audio/video/lighting equipment, and uphold safety compliance, preferred

Recruit, train, and coordinate activities of the APP ELITE Event Team, overseeing program areas and administrative support

Other duties deemed necessary or as directed

Knowledge, Skills, & Abilities Required for this Position
The Event Operations Supervisor in this position brings a wealth of knowledge and skills to oversee the seamless execution of events. With a comprehensive understanding of event planning, logistical coordination, budgeting, and risk management, they play a pivotal role in ensuring the success of various activities. Their technical proficiency extends to general audio, video, and lighting equipment, coupled with familiarity in event setups, staging, and general production equipment. Upholding safety compliance is paramount, with a keen awareness of state and federal OSHA requirements, ADA regulations, and NFPA codes and standards. Proficient in interpreting event layouts on CAD drawings, the Event Operations Supervisor possesses the organizational excellence needed to manage complex event logistics.
In addition to their technical acumen:

• The supervisor excels in leadership, showcasing the ability to coach, mentor, and motivate a diverse team.
• Operating with independence, they exhibit good judgment and initiative in handling responsibilities.
• Strong troubleshooting skills enable them to address issues promptly and safely during events, while excellent communication skills facilitate effective interaction with clients, stakeholders, and internal teams.
• The ability to plan, coordinate, and supervise changeover/conversion crews efficiently underscores their role.
• Dependability is a hallmark, demonstrated through punctuality, adherence to varying shifts, and timely completion of responsibilities.
• Adept at multitasking and stress management, the Event Operations Supervisor builds and maintains robust client relationships, embodying a commitment to understanding and exceeding client expectations.

Overall, this position requires a versatile and skilled professional capable of orchestrating diverse events with precision and expertise.

Preferred Qualifications

• Bachelor's degree
• Previous work in the event management and/or hospitality industry
• Previous experience in supervising teams of staff

Work Schedule/Hours: Regular hours are from 9:00am-5:00pm Monday-Friday, but nights and weekends (and sometimes long shifts) are required based on event schedule and as approved by the Supervisor.
Anticipated Hiring Range: $42,436 - $44,218
Closing Date: 09/13/2026

To apply, visit https://appstate.peopleadmin.com/postings/55854

Appalachian State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.


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Deliver exceptional customer service, exhibiting excellent communication skills with clients, stakeholders, and internal teams

Lead and supervise the APP ELITE Event Team, coordinating transactional services and addressing procedural issues

Possess comprehensive knowledge of event logistics, audio/video/lighting equipment, and uphold safety compliance, preferred

Recruit, train, and coordinate activities of the APP ELITE Event Team, overseeing program areas and administrative support

Other duties deemed necessary or as directed

Knowledge, Skills, & Abilities Required for this Position
The Event Operations Supervisor in this position brings a wealth of knowledge and skills to oversee the seamless execution of events. With a comprehensive understanding of event planning, logistical coordination, budgeting, and risk management, they play a pivotal role in ensuring the success of various activities. Their technical proficiency extends to general audio, video, and lighting equipment, coupled with familiarity in event setups, staging, and general production equipment. Upholding safety compliance is paramount, with a keen awareness of state and federal OSHA requirements, ADA regulations, and NFPA codes and standards. Proficient in interpreting event layouts on CAD drawings, the Event Operations Supervisor possesses the organizational excellence needed to manage complex event logistics.
In addition to their technical acumen:

• The supervisor excels in leadership, showcasing the ability to coach, mentor, and motivate a diverse team.
• Operating with independence, they exhibit good judgment and initiative in handling responsibilities.
• Strong troubleshooting skills enable them to address issues promptly and safely during events, while excellent communication skills facilitate effective interaction with clients, stakeholders, and internal teams.
• The ability to plan, coordinate, and supervise changeover/conversion crews efficiently underscores their role.
• Dependability is a hallmark, demonstrated through punctuality, adherence to varying shifts, and timely completion of responsibilities.
• Adept at multitasking and stress management, the Event Operations Supervisor builds and maintains robust client relationships, embodying a commitment to understanding and exceeding client expectations.

Overall, this position requires a versatile and skilled professional capable of orchestrating diverse events with precision and expertise.

Preferred Qualifications

• Bachelor's degree
• Previous work in the event management and/or hospitality industry
• Previous experience in supervising teams of staff

Work Schedule/Hours: Regular hours are from 9:00am-5:00pm Monday-Friday, but nights and weekends (and sometimes long shifts) are required based on event schedule and as approved by the Supervisor.
Anticipated Hiring Range: $42,436 - $44,218
Closing Date: 09/13/2026

To apply, visit https://appstate.peopleadmin.com/postings/55854

Appalachian State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.


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