"Exam Proctor - Student Support Assistant II (Part-Time)(Multiple Openings)(Phoenix)"

Exam Proctor - Student Support Assistant II (Part-Time)(Multiple Openings)(Phoenix)

Company: The University of Arizona

Job Location: Tucson, 85724

Category: Tutors and Learning Resources

Type: Adjunct/Part-Time

Posting Number: req24614

Department: COM Phx Ugrd Medical Education

Location: Greater Phoenix Area

Address: 475 N. 5th St., Phoenix, AZ 85004 USA

Position Highlights

The Exam Proctor plays a critical role in maintaining the integrity, fairness, and security of the assessment process. This position ensures that all exams are administered in accordance with institutional protocols and standards, monitors test-takers, enforces rules, and provides support to students during assessments. The proctor is responsible for creating a distraction-free environment and reporting any irregularities or misconduct.

Per LCME (Liaison Committee on Medical Education) Accreditation, testing is required to be monitored in person and/or via a virtual platform(s) such as Exam Soft, Lock Down Browser, Exemplify, NBME Secure Browser and Zoom.

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocation services, please click here.

Duties & Responsibilities

• Understand and comply with all testing procedures, practices and policies.
• Maintain a secure testing environment.
• Monitor test-takers to ensure adherence to exam rules and institutional policies including Attendance and Absence Policy.
• In-person exams: Prepare the testing room by arranging seating, distributing materials, ensuring equipment is functional, and collecting test material at completion of exam.
• Virtual proctoring: Monitor the exam session via Zoom, providing support through phone or chat as needed, verifying the integrity of the testing environment, and ensuring students properly dispose of scratch paper at the completion of the exam.
• Observe students continuously to detect rule violations; document and report any irregularities, cheating, or disruptions.
• Check-in examinees, verify identification, and explain the exam policies.
• Provide clear instructions and respond to student inquiries related to exam procedures.
• Assist with technical issues or disruptions, coordinating with IT support to when necessary.
• Resolve systematic problems or testing issues that may arise during exam sessions.
• Administer and manage multiple exams and scheduling windows.
• Document and report any irregularities, discrepancies, misconduct, or technical issues in a timely and efficient manner.
• Minimal housekeeping duties such as sanitizing keyboards, shredding scratch paper, sharpening pencils, etc.
• Assist with and provide accommodations for students with disabilities.

Knowledge, Skills & Abilities:

• Basic technical proficiency with laptops, tablets, and exam software (e.g., ExamSoft, NBME, Zoom).
• Excellent communication and interpersonal skills.

This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.

Minimum Qualifications

• High school diploma or high school diploma equivalency is required.
• Three (3) years of relevant experience, or equivalent combination of education and work experience.

Preferred Qualifications

• Previous Exam Proctor experience.
• AA Degree.

FLSA: Non-Exempt

Full Time/Part Time: Part Time

Number of Hours Worked per Week: Varies

Job FTE: .05 - .25

Work Calendar: Fiscal

Job Category: Student Services

Benefits Eligible: No Benefits

Rate of Pay: $16.50-$20.63

Compensation Type: hourly rate

Grade 3

Compensation Guidance

The Rate of Pay Field represents the University of Arizona's good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.

The Grade Range represent a full range of career compensation growth over time. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator.

Career Stream and Level OC2

Job Family Student Support

Job Function Student Services

Type of criminal background check required: Name-based criminal background check (non-security sensitive)

Number of Vacancies: 0

Contact Information for Candidates

College of Medicine-Phoenix, Office of Human Resources

HR-PHX@arizona.edu

Open Until Filled: Yes

Documents Needed to Apply: Resume and Cover Letter

Special Instructions to Applicant

Application: The online application should be completed in its entirety. Blank or missed information may be considered an incomplete submission.

Cover Letter: Should clearly indicate how your skills and professional employment experience meet the Minimum and the Preferred qualifications (if applicable).

Notice of Availability of the Annual Security and Fire Safety Report

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), each year the University of Arizona releases an Annual Security Report (ASR) for each of the University's campuses. These reports disclose information including Clery crime statistics for the previous three calendar years and policies, procedures, and programs the University uses to keep students and employees safe, including how to report crimes or other emergencies and resources for crime victims. As a campus with residential housing facilities, the Main Campus ASR also includes a combined Annual Fire Safety report with information on fire statistics and fire safety systems, policies, and procedures.

Paper copies of the Reports can be obtained by contacting the University Compliance Office at cleryact@arizona.edu.