Executive Assistant and Project Support Officer
We are recruiting an Executive Assistant and Project Support Officer to provide exemplary professional administrative and project support to members of the University’s senior management team.
You will provide high-quality administrative support through a broad range of duties including complex email and diary management, organising meetings and events, undertaking complex travel arrangements, liaising with a range of internal and external stakeholders, and leading and supporting projects. You will also compile reports, papers, briefings and analyse management information for a range of internal and external audiences.
You will also support University-wide initiatives and projects that will be defined on a continuing basis and may include priorities such as sustainability, change initiatives, staff engagement, development and talent management, and student engagement. You will arrange and support high profile events when needed, using your excellent communication skills to build a network of contacts to support this work.
Person Specification
- A good first degree or equivalent work experience, with a proven ability to grasp complex issues.
- Outstanding organisational, administrative and IT skills, including diary and inbox management and the MS Office suite of programmes.
- Ability to work effectively under pressure, prioritising appropriately in order to meet multiple deadlines with excellent attention to detail and high standards of accuracy.
- Ability to bring personal ideas, enthusiasm and creativity to projects and to use own initiative and self-motivation when undertaking tasks.
- Excellent interpersonal skills and a customer focused approach, with the ability to inspire confidence and command authority with a range of colleagues and external contacts.
- Ability to build networks to facilitate cross-institutional collaboration, promote knowledge sharing, provide constructive challenge as appropriate, and gain commitment to action or change.
- Outstanding written communication skills, including the ability to write on behalf of the senior team for different audiences and to required deadlines.
- A high degree of resourcefulness, flexibility, a self-motivating approach and personal judgement, including the ability to exercise discretion regarding the handling and management of sensitive information/issues.
- Experience of producing and analysing complex source material, information and data.
- Enthusiasm and willingness to learn, meet challenging demands, work to different people and deadlines, and the resilience to manage changing priorities.
- An interest in, and knowledge of, the higher education sector, and an understanding of how sector or institutional changes may impact on their work or the work of the senior team.
- A commitment to promote and adhere to the agreed values of the University and the Executive Support Division.
Informal enquiries to Katy Caves, email: k.a.caves@bham.ac.uk
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