Executive Director of College IT Support

Department: Dean, Optometry

Salary: Commensurate with Experience/Education

Directs the Information Technology Support unit that provides support services to a college in the areas of planning, development, administration, training, software and hardware; web services and centralized and technical support. Pursuant to the State of Texas Executive Order No. GA-48, this position researches, works on, or has access to critical infrastructure and requires the ability to maintain the security or integrity of the University infrastructure.  This position requires personnel be routinely reviewed to determine whether or not criminal history or continuous connections for the government or political apparatus of a foreign adversary might prevent the employee from being able to maintain the security or integrity of the infrastructure.

1. Directs Information Technology support activities and operations in the areas of training, web information services, technical support, and documentation.
2. Directs IT business resources, which includes budget, finance, and asset administration of a unit.  Ensures adherence to internal control policies and procedures.
3. Collaborates with college faculty to implement information technology support services in support of scholarly and academic mission of the college.
4. Recommends and implements policies and best practices, and assists in the creation and maintenance of college IT budget.
5. Promotes the incorporation of technology into teaching and research by providing demonstrations, training and maintenance of appropriate hardware and software. 
6. Oversees the provision of computing services to students via labs, documentation, and tech support.
7. Coordinates training, support and documentation for technology applications used by staff in support of the college¿s mission.
8. Represents the college on committees, university-wide task forces, and national conferences. 
9. Performs other job-related duties as required.

Additional Posting Information: The ideal candidate for this position should possess the following:

1. Ability to assume overall management and support of College IT programs including: Research, Teaching, and Health Information Management systems including implementation planning and maintenance
2. Microsoft Office Products experience.
3. Previous experience conducting unit risk assessments, risk analysis, and security threat responses.
4. Knowledge and experience with Health IT compliance and applicable federal and state laws, especially the HIPAA Security Rules.
5. Ability to comprehend work flow and integration of electronic applications into the current hybrid environment.

Preference Qualifications:

1. Demonstrated organization, facilitation, written and oral communication, and presentation skills.
2. Working knowledge of project management functions and techniques: utilizes project management skills and identifies task dependencies and critical paths.
3. Understanding of system architecture, infrastructure, integration, and databases. Experience with utilities and software and hardware setup and install practices.
4. Basic understanding of database design and data management concepts and models. Basic understanding of XML and SQL. Programming skills preferred.
5. Experience working with remote employee setups and environments helpful.
6. Strong trouble shooting and communication skills used for both implementation and support.
7. Experience working closely with Health Information Management, campus IT, and vendors to maintain system(s) integrity and performance.
8. Knowledge and experience in state and federal information security laws, including but not limited to HIPAA, including NIST, PCI and all other applicable regurgitations.
9. Department is willing to accept experience in lieu of education.

The following documents are required: · Cover letter delineating the manner in which your work experience applies to the posting. · Resume · Salary History · Three work references. The hiring department expects you to name current or past supervisors. NOTE: We will maintain your confidentiality and notify you in advance of making contact with any of your references. References will be contacted only after the interviewing process has been completed.

Required Attachments by Candidate Resume, Cover Letter/Letter of Application Experience will be considered in lieu of education. Education Requires application of advanced principles, techniques and theory in a professional discipline or a thorough general business management knowledge. Knowledge of this level is typically obtained through a directly job-related Master's degree or equivalent formal training in a recognized field of specialization that is directly related to the type of work being performed. Experience Requires a minimum of seven (7) years of directly job-related experience.