"Executive / Senior Executive (Academic Affairs)"

Job Description

To provide key administrative support in end-to-end admissions process, from first contact to enrolment, to ensure Academic Affairs Department's objectives are met.

Main Role

1. Provide administrative support in the processing of all student applications from submission to enrolment. All applications have to be processed in a timely manner and within the standards set by the University.
2. Ensure smooth operation of all processes and the timely resolution of any arising issues.

Tasks

1. Process applications and verify submitted documents.
2. Follow up with applicants to ensure completeness of applications.
3. Monitor admissions mailboxes and assist with applicants' queries.
4. Provide weekly updates of applications.
5. Prepare application dossiers and data for assessment.
6. Coordinate with faculty and vendor on the assessment and interviews.
7. Prepare and send offer letters.
8. Monitor admissions acceptance status and ensure submission of all required supporting documents.
9. Transfer students' records and dossiers to the Programme Unit.
10. Prepare reports on admissions statistics.
11. Provide support for admissions meetings, including secretariat duties.

Others

1. Contribute to the achievement of student recruitment target.
2. Provide support to Department's events such as student orientation.
3. Undertake other duties as required.

Qualifications

1. A good Bachelor's degree. A minimum of 2 years of relevant experience in academic and admission administration is preferred. Those with experience working with international students at a post-graduate level will be a bonus.
2. Good IT skills, proficient with MS Office applications. Strong MS Excel skills are expected. Knowledge in VBA is advantageous.
3. Familiarity with various systems such as Graduate Admission System, MS Teams and ZOOM.
4. Strong organisational and planning skills, with the ability to manage multiple tasks and priorities.
5. Good written and verbal communication skills, with the ability to interact with a diverse range of individuals.
6. Fast learner with a positive work attitude who is comfortable working in a dynamic and constantly changing environment.

Note: The role requires support during peak admission periods, which requires flexibility to work unsocial hours, including evenings and weekends, occasionally.

More Information

Location: Bukit Timah Campus

Organization: Lee Kuan Yew School of Public Policy

Department: Academic Affairs

Job requisition ID: 29428