"Facilities Superintendent"

Overview

The Facilities Superintendent provides direct supervision and coordination of Facilities in assigned areas for custodial services and oversees physical plant and grounds activities to support the maintenance of university buildings. The Facilities Superintendent directs and inspires custodial teams providing cleaning and maintenance services and coordinates these services with internal and external customers and service providers. Develops procedures and processes to continually improve service and quality with regular customer contact to identify needs. The Facilities Superintendent plans, organizes, and follows up on all work-unit repairs, renovations, and trades projects.

Facilities Superintendents are integral to the Facilities teams that deliver construction and Renovation projects in their respective areas. As individuals who are keenly aware and responsible for all Facilities activities, they work closely with Project Managers as members of the Project Team. They serve as the primary point of communication between building users and the project team to discuss facility schedules, occupant issues, and raise potential problems on the project. The Facilities Superintendent participates in turning over the completed project to Facilities Operations and assists in verifying that the punch list has been completed.

Required Skills and Abilities

1. Proven ability to manage and coordinate activities of staff engaged in planning and scheduling custodial, maintenance, and repair work. Experience with performance feedback to direct customer-focused teams providing cleaning and maintenance services.
2. Well-developed critical thinking skills and the ability to utilize sound independent judgement to resolve issues and rapidly respond to emergent situations.
3. Well-developed oral and written communication skills, including the ability to interact effectively, positively, and respectfully with a diverse population.
4. Proven ability to maintain, manage, and prepare scheduling, word processing, and spreadsheet documents and reports.
5. Ability to work irregular hours (as the job mandates), including response to emergencies, and for special events such as move-in, move-out, commissioning, start-ups, commencement, reunions, etc.

Preferred Skills and Abilities

1. Building management experience.
2. Experience supervising unionized employees.
3. Experience with systems such as Workday, SAP, or PeopleSoft applications.
4. Experience in an academic, research, or medical facilities setting.
5. Knowledge of facilities management, including exposure to custodial green cleaning practices, building systems, HVAC, plumbing, and/or electrical.
6. Certification as Certified Facilities Manager (CFM).

Principal Responsibilities

1. Supervises the day-to-day custodial and/or maintenance operations of a unit, department, or school building within the University.
2. Participates in the development and implementation of policies and procedures for building maintenance and develops preventative maintenance schedules.
3. Conducts building inspections and coordinates repairs and maintenance to facility and physical plant.
4. Determines staff assignments, tool and equipment requirements, and procedures for projects and work requests.
5. Plans, estimates, coordinates, and follows-up on repairs, renovations, and trade projects.
6. Coordinates activities for service response with various trades; ensures timely delivery and completion of service work in assigned buildings and surrounding areas.
7. Develops detailed work plans and establishes daily assignment priorities and time schedules for staff.
8. Responsible for ensuring up to date maintenance programs and operating procedures are in place to meet all customer needs and regulatory requirements (e.g. building codes, OSHA etc).
9. Interacts with internal contacts to arrange for custodial or physical plan services and to discuss maintenance and renovation projects.
10. Interacts with outside contacts to discuss maintenance, renovation and construction plans to arrange for repairs or to obtain price quote information.
11. Manages a staff of non-exempt employees.
12. May perform other duties as assigned.

Required Education and Experience

Bachelor’s Degree in a related field. Five years of related work experience or an equivalent combination of education and experience.

Salary Range: $68,000.00 - $120,500.00

Location: 435 College Street, New Haven, Connecticut