"Field Support - Social Work"

Job Details

Field Support personnel are critical members of the Social Work Field Team which facilitate and administer the field education (internship) enrollment experience for Social Work students and contribute to the success of the department in equipping students for the profession. Field Support personnel are to be professional in all aspects of the job, including but not limited to, dress, demeanor, and interaction.

Essential Functions and Responsibilities

Field Support personnel conduct student interviews to assess student needs and interests, and exercise discretion in matching students with quality field placements. They coordinate with the Gate team to assess student readiness for field and specific strengths and areas for improvement to consider in arranging placements. They ensure the correct implementation of department policies and practices. In this process, they review and approve placement proposals and accompanying documentation, facilitate inter- and intra-departmental communication about each proposal, manage student and department concerns, and troubleshoot problems as they arise.

Field Support personnel research potential resources, and recruit, process, and onboard community agencies that provide student field placements. They negotiate individual contracts with each agency to ensure that both agency and LU requirements are met. Additionally, there is a public relations function as field personnel maintain frequent contact, perform site visits, and facilitate relationships with those agencies to secure ongoing internship opportunities, and address any challenges to maintaining a partnership.

Field Support personnel interpret and implement policies and procedures related to field enrollment. They are responsible to ensure the proper implementation of pertinent Education and Policy Standards as articulated by Council on Social Work Education. Field Support personnel may also represent the department at various internal LU and external community functions. They may provide trainings on field education policies and practices both internally and externally.

Field Support personnel administer the process for submission of proposals, utilizing CORE field placement software and the Canvas Learning Management System to review and approve such proposals and track essential data. They also communicate with other LU departments such as the Registrar, Contracts Department, Career Center, and University Events, as well as assist the Field Coordinators, Directors of Field Education, and other department leadership with other duties as assigned.

The candidate is to demonstrate excellent interpersonal skills and be able to communicate clearly through oral and written correspondence to students, faculty, staff, and community members. They require the ability to reason, analyze information, exercise discretion, and apply judgment to implement best practices and solve problems. The candidate is to be both professional and graceful while handling multiple projects and interacting with students. The candidate must have strong organizational skills and be calm and positive in difficult situations. The candidate is expected to work well both independently and as part of a team.

Qualifications, Credentials, and Competencies

1. Bachelor’s degree with 2-3 years of administrative experience.
2. Advanced knowledge of Microsoft Office, SharePoint, etc.
3. Familiarity with the Social Work profession.
4. Familiarity with Learning Management Systems (i.e., Canvas).
5. Customer service experience.
6. Strong technical competency.
7. Superior ability to prioritize tasks.
8. Experience in event planning.

Target Hire Date: 2026-01-12

Time Type: Full time

Location: Lynchburg - In Office