Primary Duties and Responsibilities:
The primary purpose of this role is to support student counseling services in order to meet increasing demand from new accepted students. This position assists in ensuring students receive timely, accurate guidance to support their academic and financial success.
Part-time for 20-25 hours/week from February to August with some evening and weekend availability preferred.
- Proactive outreach to accepted students and provide general counseling on financial aid for new students
- Ensures timely FAFSA submission and Cal Grant deadline compliance
- Counsel new and deposited students/families on financial aid options and other opportunities to fund their education
- Dedicated capacity for loan counseling, both PLUS and Private
- Phone, email and text outreach to student/families to follow up on aid/payment next steps and FA requirements
- Performs other related duties as assigned.
Required Qualifications:
Requires a Bachelor's Degree or equivalent education and at least 1-2 years of financial aid experience, general knowledge of federal and CA state financial aid programs, excellent customer service skills, verbal and written communication skills, computer proficiency. Knowledge of student loan counseling, including federal and private loan options, repayment plans, deferment/forbearance, and loan forgiveness programs.
PREFERRED SKILLS and EXPERIENCE:
Knowledge of SCT Banner computer system is desirable.
FLSA Status: Non-Exempt
Compensation Type: Hourly Wage
Salary Range: 32.00 - 32.00
Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
