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EEO Statement
Wright State University is an equal opportunity employer.
Job Category: Administrative (exempt/non-exempt)
Department: Financial Aid
EEO number: 26P167
Position FTE: 100%
Minimum Annual Salary
$43,000
Salary Band: S03
Job Summary/Basic Function
Assists with the implementation and delivery of financial aid to students. This includes managing and reviewing professional judgment appeals, processing loans, and completing and auditing FAFSA verification processes. Adheres to all federal, state, and, institutional regulations while promoting student-friendly policies and procedures.
Minimum Qualifications
Bachelor's degree and one year of relevant work experience (i.e., financial aid, accounting, bookkeeping, budget management, etc.)
Preferred Qualifications
Bachelor's degree and one year of financial aid experience.
Excellent computer and technology skills.
Experience working under regulatory guidelines.
Essential Functions and percent of time
Essential Function (Processing and Program Management - 75%)
Review professional judgment appeals (SAP, FAFSA, Dependency, UY, and consortium).
Complete FAFSA verification.
Resolve conflicting information.
Audit accuracy of student financial aid data relating to FAFSA verification, and professional judgment.
Manage and execute alternative and campus-based loan processes, policies, and procedures.
Process release of information requests within FERPA and record retention policies.
Initiate process and policy changes when needed.
Work with the management team to assess risks and internal controls by identifying areas of non-compliance.
Review federal guidelines for all financial aid related professional judgment and verification topics on at least an annual basis.
Provide updated training to functional and customer service staff.
Essential Function (Communication and Customer Relationships- 15%)
Investigate complaints and resolve problems.
Provide financial aid assistance to RaiderConnect.
Monitor and respond to general office emails.
Assist students through written and oral communication.
Essential Functions and percent of time (cont'd)
Essential Function (Other Duties as Assigned - 10%)
Represent the department, division, or university on various committees internal and external to the university.
Handle special projects as assigned.
Working Conditions
Typical office environment, fast-paced office during peak processing times.
To preserve the safety and security of the campus community and to maintain the integrity of university operations, it is the policy of Wright State University making an employment offer contingent on various background checks, such as a criminal record, credit history when job related and/or education verifications. Additionally, an administrative review shall be conducted whenever the university learns that an employee is charged with or convicted of a crime (except for minor vehicle violations). Frequently asked questions related to background checks may be found on the Human resources website at http://www.wright.edu/human-resources.
Effective July 1, 2017, per Policy 7230 Wright State University is tobacco-free. Tobacco use, including the sale, advertising sampling and distribution of tobacco products and tobacco related items is prohibited in all university facilities, on all university owned or leased grounds, university owned or operated residence halls and apartments, and at all university sponsored events regardless of location. Tobacco use is also prohibited in all university vehicles or on any equipment owned, leased or operated by Wright State University. This policy applies to anyone on campus including students, faculty, staff, visitors, consultants, vendors, patients, volunteers, and contractor employees.
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