financial aid packages and eligibility evaluation utilizing professional judgment, while ensuring continued compliance with policies and regulations.

Knowledge, skills and abilities

• Excellent customer service skills
• Proficiency in Microsoft Office
• Demonstrated ability to research, analyze, interpret, and articulate complex program regulations
• Demonstrated ability to work collaboratively as a team member in a complex processing and public contact environment.

Level and type of experience

• Considerable experience in a professional setting performing duties related to those described in this position (e.g. student services, compliance, file review)

Additional Considerations

• Working experience within a college financial aid office.
• Working knowledge of financial aid services and programs.
• Working experience within a student information system (e.g. Banner, PeopleSoft or a similar program)

There will be some mandatory weekend and evening obligations as needed.