Financial Aid Counselor
CSUN strives to be a destination workplace, where everyone
understands that they belong to a community that is vital in
advancing student success and providing exemplary service to all
stakeholders. We foster an environment of success, both for our
students and our employees. We have a relentless passion for
celebrating diversity, equity, and inclusion as well as being an
employer of choice. You will also have the opportunity to realize
your own personal goals and be recognized for the work you do, and
enjoy the unique value the CSUN community can offer. If this sounds
like you, you've come to the right place. Learn more:
https://www.csun.edu/about-csun.
About the College
CSUN's Tseng College provides advanced professional education to
undergraduate, graduate, international and midcareer students. With
more than $34 million in revenue, the College is a leading provider
of professional degrees, certificates, and custom-designed
programs. Known for its premier support services, the College
employs an administrative staff of more than 65 full-time employees
and over 25 part-time student administrative support
assistants.
The College is nationally recognized for providing programs with
formats, delivery modes and locations that address the needs and
constraints facing working professionals and their organizations.
It works closely with businesses, communities, agencies, and
international partners to design and deliver programs that meet
unique organizational needs and goals. To learn more about Tseng
College go to:
https://go.csun.edu/aboutCSUN
.
Major Duties
Under the general direction of the Associate Director, Extended
Learning Financial Aid Services, the Financial Aid Counselor will
serve as a member of the Financial Aid Unit of the Tseng College of
Extended Learning at CSUN, which is responsible for independent
student advisement and finalization of approximately $20 million
annual awards of grants, loans, and scholarships.
- Responsible for evaluating and packaging financial aid for
graduate/undergraduate programs assigned.
Provides information and guidance and makes sure financial aid
is coordinated appropriately and timely to best serve students and
help meet graduate and undergraduate program goals.
Ensures compliance with federal regulations, state law, CSU
Executive Orders, and institutional policies, communicates with
campus offices and departments, and participates in campus and
community outreach activities.
Performs other duties as assigned.
*NOTE: To view the full position description including all of the
required qualifications copy and paste this link into your browser:
https://mycsun.box.com/s/uibihatc9j6ch7knxytaf51scp6rdsu8
Qualifications
- Equivalent to graduation from a four-year college or university
in a job-related field.
- Equivalent to two years of professional experience in one of
the student services program areas or in a related field.
- A Master's degree in a job-related field may be substituted for
one year of the professional experience.
- Additional specialized and relevant experience may be
substituted for the required education on a year-for-year
basis.
- Experience working with part-time students in non-standard term
programs is preferred.
Knowledge, Skills, & Abilities
- Working knowledge of the practices, procedures and activities
of the program to which assigned; working knowledge of the methods
and problems of organizational and program management; working
knowledge of research and interview techniques; and working
knowledge of the principles of individual and group behavior.
- Thorough knowledge of financial aid regulations, practices, and
options is required. Knowledge of federal and state regulations is
preferred.
- Ability and specialized skills to: interpret and apply program
rules and regulations; use initiative and resourcefulness in
planning work assignments and in implementing long-range program
improvements; obtain factual and interpretative information through
interviews; reason logically; collect, compile, analyze and
evaluate data and make verbal or written presentations based on
these data.
- Strong computer skills are required. Must have experience in
working with a large database system preferably in a higher
education context (such as Oracle data systems); experience with
PeopleSoft is a plus; thorough knowledge and experience with
Microsoft Office suite or equivalent.
- Excellent oral and written communication skills are required.
Ability to compose and edit complex correspondence and reports.
Ability to describe and communicate complex ideas and
programs.
- Must have strong interviewing skills, good judgment, and
thorough knowledge of federal, state, Chancellor's Office, and
institutional policies and regulations. Knowledge of CSUN policies
and procedures, alternative funding sources, NCAA financial aid
restrictions, quality assurance policies, and other relevant
information.
- Knowledge of different application forms and supporting
documents, deadlines and cycles, criteria of off-campus agencies
such as, fee waiver and admission requirements, an understanding of
tax forms, various citizenship and DHS documents, and special
expertise in the requirement for financial aid for the part-time
student in programs with non- standard term formats.
- Knowledge of the needs analysis, eligibility criteria for
various funding sources, "satisfactory academic progress"
regulations and policies as they apply to the part-time student in
programs with non-traditional formats, Family Educational Rights
and Privacy Act, effective use of financial aid and
billing/receivable systems technology, the Tseng College policies
and processes for fee payment, and effective and detailed document
analysis.
- Advise students individually and in groups on routine matters
where required; recognize multicultural, multi-sexed and multi-aged
value systems and work accordingly; establish and maintain
cooperative working relationships with faculty, CSU administrators,
student organizations, private and public agencies and others in
committee work, and student advising and community contacts.
- Ability to rapidly acquire a general knowledge of the overall
operation, functions and programs of the campus to which assigned.
Demonstrated ability to make decisions and carry through actions
having implications with regard to other program or service areas
Services Office.
Pay, Benefits, & Work Schedule
- The university offers an excellent benefits package, including
but not limited to: medical, dental, vision, retirement &
savings, tuition waiver and more.
- Classification: Student Services Professional II / 3082 /
1
- The anticipated HIRING RANGE: $5083 - $5429 per month,
dependent upon qualifications and experience. The salary range for
this classification is: $5083 - $7228 per month.
- HOURS: Full Time; 40 hours per week; Monday through Friday; may
include evenings and weekends.
- This is a Regular position with a one-year probationary
period.
- The position is currently hybrid (3 days in office, 2 days
remote); however, this is subject to change based on student and/or
operational needs.
General Information
- Applications received through August 27, 2026,
will be considered in the initial review and review of applications
will continue until position is filled.
- This position is a sensitive position as designated by the
CSU.
- A background check (including a criminal records check) must be
completed satisfactorily. Failure to satisfactorily complete the
background check may affect the application status of applicants or
the continued employment of current CSU employees who apply for the
position.
- The person holding this position may be considered a 'mandated
reporter' under the California Child Abuse and Neglect Reporting
Act and is required to comply with the requirements outlined in CSU
Executive Order 1083 as a condition of employment.
- Per the California State University (CSU) Out-of-State
Employment Policy, the CSU is a state entity whose business
operations reside within the State of California and prohibits
hiring employees to perform CSU-related work outside of
California.
- Please note: California State University,
Northridge (CSUN) is not currently sponsoring staff or management
positions for H-1B employment visas. Applicants must be authorized
to work for any employer in the United States.
- Education Code 89521 Requirements: Applicants will be required
to disclose whether they have received a final administrative
decision or final judicial decision determining that they have
committed sexual harassment within the last 7 years only after a
determination is made that they meet the minimum qualifications for
the position, and before an offer of employment is extended.
Applicants who reach the final stages of the application process
must also sign a release form that authorizes the release of
information by the applicant's current and/or former employers to
the CSU concerning any substantiated allegations of
misconduct.
- Candidates should apply by completing the CSUN online
application. To apply and for more detailed information on the
application and hiring process, please visit this link: www.csun.edu/careers
- The CSU recommends that faculty, staff, and students who
are accessing campus facilities at any university location be
immunized against SARS-CoV-2, the virus that causes COVID-19, and
that all individuals who access any in-person program or activity
(on- or off-campus) operated or controlled by the University follow
COVID-19 vaccine recommendations adopted by the U.S. Centers for
Disease Control and Prevention (CDC) and the California Department
of Public Health (CDPH) applicable to their age, medical condition,
and other relevant indications and comply with other safety
measures established by each campus.
Equal Employment Opportunity
CSUN is an Equal Opportunity Employer and prohibits discrimination
based on Age, Disability (physical or mental), Gender, Gender
Identity (including Nonbinary or Transgender), Gender Expression,
Genetic Information, Marital Status, Medical Condition,
Nationality, Pregnancy or related conditions, Race or Ethnicity
(including color, caste, or ancestry), Religion or Religious Creed,
Sex (including Sex Stereotyping or Sex Characteristics), Sexual
Orientation, and Veteran or Military Status. Our nondiscrimination
policy is outlined in the
Interim
CSU Nondiscrimination Policy. Reasonable accommodations will be
provided for applicants with disabilities who self-disclose by
contacting Talent Acquisition at 818-677-2101.
Work with purpose at the CSU.
Your career can change lives, communities, and futures. Watch why
CSU is more than a job:
https://www.youtube.com/watch?v=2VXk4PPlSl4
To apply, visit https://careers.pageuppeople.com/873/nr/en-us/job/559278/financial-aid-counselor
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