Financial Aid Generalist

ESSENTIAL FUNCTIONS:

• Provide counseling and effective communication to students and families concerning the financial aid programs provided through the Office of Financial Aid. (Federal Stafford Loan, Federal Pell Grant, FSEOG, Work-Study, and state and institutional aid programs).
• Adhere to federal and institutional guidelines and policies.
• Assist with adherence to, and monitoring of, the College’s Financial Aid and Scholarship Budget.
• Provide excellence in customer service.
• Represent the College in a variety of recruitment and orientation activities including, but not limited to, Open House and outreach events, individual student visits, and new student orientation.
• Process federal and state aid in the Federal and State systems
• Prepare surveys for external constituents (IPEDS, CIC-TEP, NCAA)
• Process CIC-TEP applications.
• Process TEACH Grant, Golden Apple and Barton Scholarships.
• Monitor Residence Life changes for differences in cost of attendance budgets.
• Assist in the maintenance of the College catalog, website and Financial Aid Handbook.

ADDITIONAL DUTIES AND RESPONSIBILITES:

• Assist Student Account Coordinator in all student financial matters
• Assist with and provide financial aid guidance for aspects of recruitment, admissions, enrollment, and retention.
• Other duties as assigned

EDUCATION:

Preferred: Bachelor’s degree from an accredited four-year college or university.

EXPERIENCE:

Essential: At least one year in Financial Aid, Student Services, or related background required

LICENSE/CERTIFICATIONS: None required.

KNOWLEDGE, SKILLS, ABILITIES:

• Excellent interpersonal, conflict resolution, and teamwork skills
• Exceptional organizational skills and ability to multi-task and prioritize workload
• Proficiency in Microsoft Office Suite and computer skills necessary to work with student information systems and various other programs
• Ability to maintain utmost confidentiality and follow ethical guidelines
• Able to demonstrate patience and tolerance in interactions with diverse populations

WORKING CONDITIONS:

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear. The employee may occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The noise level in the work environment is usually quiet to moderate. While performing the duties of this job, the employee may be exposed to weather conditions prevalent at the time.

PAY RANGE: $36,000 - $40,000 annually

BENEFITS: Benefits eligible positions include a comprehensive benefits package which offers: Health, Dental, Vision, Life, Disability & AD&D insurance; a 403(b) retirement plan with employer contribution; paid leaves such as Vacation, Holiday and Sick; tuition waivers for employees and dependents. Click for a complete list of benefits, here https://www.eureka.edu/staff-faculty/human-resources

EQUAL EMPLOYMENT OPPORTUNITY

Eureka College is an equal opportunity employer committed to achieving diversity and cultural awareness within its administration, faculty, staff, and students. The College is intentional in its inclusivity of all persons regardless of race, color, religion, national origin, gender (including gender identity or expression), sexual orientation, marital status, veteran status, disability or ancestry.

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