Job No: 563289
Work Type: Staff
Location: Southern California: Long Beach
Categories: Bargaining Unit: Unit 9 - CSUEU - Technical
Support Services, Appointment Type: Temporary, Time Basis: Full
Time
Join the vibrant community at California State University, Long
Beach (CSULB)!
Located just three miles from the Pacific Ocean, CSULB offers an
inspiring workplace and an exceptional Southern California
lifestyle. Our 322-acre campus-one of the largest in the CSU
system-serves more than 42,000 students and is known for its
commitment to student success, innovation, and impactful academic
and research initiatives.
As a member of the CSULB community, you'll experience a dynamic
environment filled with cultural landmarks, collaborative energy,
and opportunities to make a meaningful difference.
Work-life balance thrives here. Long Beach blends coastal
relaxation with urban vibrancy, offering miles of beaches,
year-round sunshine, a thriving arts and food scene, and convenient
access to both Los Angeles and Orange County. It's an ideal place
to grow your career while enjoying everything Southern California
has to offer.
Join the California State University (CSU) and explore career
opportunities that advance student success and strengthen
California's future-offering competitive compensation,
comprehensive benefits, and professional growth.
Job Summary
The Financial Aid System Analyst is responsible for working
collaboratively with the Associate Director/Systems and Financial
Aid Module Lead in assisting to improve the quality of financial
aid services. This position is responsible for the configuration,
set-up, testing, analysis and implementation of technological
solutions to support operations. This position involves the
analysis of business processes and work-flow to determine areas of
improvement in the processes and system functionality. In addition
this position will ensure compliance with aid program regulations,
conduct research and document solutions. This position supports the
Financial Aid in daily, weekly and annual system maintenance
covering the delivered financial aid, Baseline, CSULB Custom
module.
Key Responsibilities
- Assist in maintaining and enhancing functionality of the
financial aid module. Including production support as needed to
ensure the continued efficient operation of automated systems. This
may include set up activities, security administration
coordination, and quality assurance monitoring and working
reports.
Provide maintenance support and testing of regular system
updates (fixes, annual maintenance and updates). Troubleshoots
system issues. Evaluate the impact of the changes on the office's
business processes.
Analysis of new software systems and technologies, as well as
current and new business processes to improve performance, data
quality, and ensure operational efficiency.
Monitor the Financial Aid department's automated and manual
control functions. Monitor transactions to ensure timely receipt
and processing, consistent with programmatic requirements and
compliance standards.
Development of online, user-friendly financial aid training
modules to help end users with functional business policies,
processes and procedures.
Department
Enrollment Services
Time Base
1.0 time-base, 40 hours per week.
Duration of Appointment
This is a temporary position for one year with no permanent status
granted. Temporary assignments may expire prior to the ending
date.
Classification
Administrative Analyst/Specialist
Compensation
Salary placement is determined by the education, experience, and
qualifications the candidate brings to the position, internal
equity, and the hiring department's fiscal resources.
- Hiring Range: The hiring range for this position is $4,799
(Step #1) - $5,623 (Step #9) per month commensurate with
candidate's education, experience, skills, and training.
- CSU Classification Salary Range: The CSU Classification Salary
Range for this position is $4,799 (Step #1) - $6,992 (Step #20) per
month.
Benefits
At California State University (CSU), we prioritize the health,
growth, and success of our employees. Our benefits program reflects
our commitment to your overall well-being.
To be eligible for full benefits, employees must be appointed at
least half-time (.50 FTE) with an appointment lasting more than six
months and one day. Benefits eligibility and offerings may vary
based on appointment type, classification, and applicable
collective bargaining agreement. Eligible employees may have access
to a comprehensive benefits package that can include:
- Paid Time Off: Up to 24 vacation days per year
(based on employee group and/or length of service), 14 paid
holidays, and 12 sick days annually with unlimited accrual.
- Health Coverage: A variety of medical, dental,
and vision plans.
- Retirement Plans: Participation in the CalPERS
defined benefit plan, along with voluntary savings options such as
403(b), 401(k), and 457 plans.
- Educational Benefits: Tuition fee waiver
programs for eligible employees; dependent eligibility varies by
employee group and bargaining unit.
- Employee Assistance Program (EAP):
Confidential counseling and support services for employees and
their families.
- Additional Benefits: Wellness programs,
professional development opportunities, and insurance options
including life, disability, and pet insurance.
Candidates are encouraged to review the appropriate
CSU Employee Benefits Summary for details specific to their
position. Additionally, the
CSU Total Compensation Calculator is available to help
prospective employees understand the full value of the CSU benefits
package and how it complements base salary.
Knowledge, Skills, and Abilities
The ideal candidate will have knowledge understanding of financial
aid needs analysis methodology and federal and state financial aid
program guidelines including the ability to use: MS Word, MS
PowerPoint, Visio, MS Excel. Excellent analytical, communication
and interpersonal skills verbal and written. Knowledge of financial
aid regulations, practices, resources and online student
information systems. The ability to interpret and analyze complex
financial aid & academic regulations and policies &
procedures, documenting process workflow, assessing needs and
identifying solutions. Demonstrated ability to organize and plan
multiple priorities and to carry out assignments without detailed
instructions, analyze and evaluate situations and data, make
accurate recommendations on appropriate course of action leading to
the development and improvement of administrative systems,
procedures, and/or practices. Working knowledge of aid program
delivery platforms (National Student Loan Data System, Common
Originations and Disbursement, CSAC Web Grants, FAA Access to CPS
Online, National Student Clearinghouse). Demonstrated ability to
trouble-shoot and resolve student system related problems. Will
ensure quality, usability and integrity of system data by working
within approved processes and testing procedures. Will treat all
customers (students, faculty and staff colleagues) with dignity and
respect, empathy, fairness and professionalism, consistent with the
university mission, values and strategic vision.
The ability to handle multiple tasks with short deadlines, time
management, organizational skills, work effectively in a dynamic
team, multi-tasks in a fast-paced, diverse environment with
students, faculty, and staff.
Will ensure operational integrity and continuity by maintaining
detailed descriptions of responsibilities, ranging from daily tasks
to strategic activities and outcomes, and will make them available
to supervisor. Will ensure quality, usability and integrity of
system data by working within approved processes and testing
procedures.
The ideal candidate will follow all University policies,
procedures, and guidelines including but not limited to safety,
civility, information security and non-discrimination policies and
procedures. Contributing to a positive university experience for
each and every student, and assists in achieving the university's
commitment to a "vision of excellence."
California State University Long Beach expects respectful,
professional behavior from its employees in all situations. Acts of
harassment or abusive conduct are prohibited. The candidate will
demonstrate appropriate professional behavior, treating others with
civility and respect, and refusing to tolerate abusive conduct is
expected of all employees.
Education and Experience
- Equivalent to a bachelor's degree in a related field and two
years of related experience required.
Application Procedures
Click "Apply Now" to complete the CSULB Online Employment
Application.
Please fill out the application completely. It is important that
all sections of the online application are completed fully and
accurately. Be sure to include all relevant education and
experience. Your application will be used to determine whether you
meet the minimum qualifications for this position.
Physical Summary
Sedentary work - Involves mainly sitting. Walking
and standing are minimal. Lifting is limited to lightweight objects
(10 pounds or less).
Additional Information
CSULB is not a sponsoring agency for staff and management positions
(i.e. H-1B Visas).
A background check (including a criminal records check) must be
completed satisfactorily and is required for employment. CSULB will
make a conditional offer of employment, which may be rescinded if
the background check reveals disqualifying information, and/or it
is discovered that the candidate knowingly withheld or falsified
information. Failure to satisfactorily complete the background
check may affect the continued employment of a current CSU employee
who was conditionally offered the position.
Due to the nature of this position, current CSULB employees are
subject to a criminal record check unless they have successfully
completed a criminal background check through CSULB within the past
12 months.
Equal Employment Statement
Consistent with California law and federal civil rights laws, CSULB
provides equal opportunity in employment without unlawful
discrimination or preferential treatment based on race, sex, color,
ethnicity, national origin, or other protected status. CSULB
complies with Title VI of the Civil Rights Act of 1964, Title IX of
the Education Amendments of 1972, the Americans with Disabilities
Act (ADA), Section 504 of the Rehabilitation Act, the California
Equity in Higher Education Act, California's Proposition 209 (Art.
I, Section 31 of the California Constitution), other applicable
state and federal anti-discrimination laws, and CSU's
Nondiscrimination Policy. We prohibit discriminatory preferential
treatment, segregation based on race or any other protected status,
and all forms of discrimination, harassment, and retaliation in all
university programs, policies, and practices.
California State University Long Beach expects respectful,
professional behavior from its employees in all situations. Acts of
harassment or abusive conduct are prohibited. Demonstrated
appropriate professional behavior, treating others with civility
and respect, and refusing to tolerate abusive conduct is expected
of all employees.
Accommodations
We provide reasonable accommodations to applicants and employees
with disabilities. Applicants with questions about access or
requiring a reasonable accommodation for any part of the
application or hiring process should contact
StaffHR-Accommodations@csulb.edu.
Out of State Employment Policy
California State University, Long Beach, as part of the CSU system,
is a State of California Employer. As such, the University requires
all employees upon date of hire to reside in the State of
California.
As of January 1, 2022 the https://calstate.policystat.com/policy/10899725/latest/" href="https://calstate.policystat.com/policy/10899725/latest/"
target="_blank" rel="noopener noreferrer">CSU Out-of-State
Employment Policy prohibits the hiring of employees to perform
CSU-related work outside the state of California.
Application Closes: 01 November 2026
To apply, visit https://careers.pageuppeople.com/873/lb/en-us/job/563289
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