Serve as a liaison between the Office of Financial Aid and ITS on system-related projects, upgrades, and troubleshooting.

Ensure compliance with federal, state, and institutional regulations through timely updates and testing of regulatory changes (e.g., annual COD, ISIR, and NYS aid changes).

Collaborate on the integration and support of related systems, including EdConnect, COD, NSLDS, FAFSA Partner Portal, and document management systems.

Test and validate system updates, patches, and releases related to the Banner Financial Aid module and associated software tools.

Develop and maintain documentation on systems processes, procedures, and training materials for staff.

Support the automation and management of financial aid communications (e.g., award notifications and missing information letters).

Analyze business processes and recommend improvements using technology and automation to enhance service delivery.

Assist with institutional reporting and data requests related to financial aid (e.g., enrollment reporting, IPEDS, and internal dashboards).

Provide technical support and training for Financial Aid staff on Banner functionality and related processes.

Requirements:

• Bachelor's degree
• Minimum of 5 years professional experience working in Information Technology Services, Financial Aid, Student Accounts (Bursar), or a related field
• Demonstrated analytical, technical, problem-solving, and effective communication skills
• Demonstrated ability to manage multiple projects and deadlines with minimal supervision

Preferred:

• Experience with Ellucian Banner or a similar Student Information System (SIS) or with an Enterprise Resource Planning (ERP) or Customer Relational Management (CRM) system
• Experience writing, editing, and troubleshooting SQL statements and queries to extract data from relational databases
• Experience writing queries or reports using SAS EG, Power BI, Tableau, Argos, Python, R, Power Query, or other reporting tools
• Experience using software such as Applications Manager (APPWorx) to automate enterprise scheduling, integrate applications, and accelerate business processes
• Understanding of federal and state financial aid regulations and compliance requirements

Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, please note that Binghamton University is not an E-Verify employer.

Additional Information:

Offers of employment will be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials

Binghamton University is a tobacco-free campus.

Payroll information can be found on our website https://www.binghamton.edu/offices/human-resources/payroll/

Cover letters may be addressed "To the Search Committee."

Postings active on the website, accept applications until closure.

For information on the Dual Career Program, please visit:
https://www.binghamton.edu/offices/human-resources/prospective/dual-career/index.html

Equal Opportunity/Affirmative Action Employer
The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.

As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here .

Binghamton University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact the ADA Coordinator by completing the Reasonable Accommodation Request Form .

Application Instructions:

All applicants must apply via Interview Exchange: http://binghamton.interviewexchange.com/candapply.jsp?JOBID=204567

Deadline for Internal Applicants: September 28, 2026

Deadline for External Applicants: Open until filled

Review of applications will begin immediately and continue until the vacancy is filled.

Please submit:

1. Resume,
2. Cover letter, and
3. Contact information for three professional references

You may add additional files/documents after uploading your resume. After you fill out your contact information, you will be directed to the upload page. Please login to check/edit your profile or to upload additional documents: http://binghamton.interviewexchange.com/login.jsp .

Serve as a liaison between the Office of Financial Aid and ITS on system-related projects, upgrades, and troubleshooting.

Ensure compliance with federal, state, and institutional regulations through timely updates and testing of regulatory changes (e.g., annual COD, ISIR, and NYS aid changes).

Collaborate on the integration and support of related systems, including EdConnect, COD, NSLDS, FAFSA Partner Portal, and document management systems.

Test and validate system updates, patches, and releases related to the Banner Financial Aid module and associated software tools.

Develop and maintain documentation on systems processes, procedures, and training materials for staff.

Support the automation and management of financial aid communications (e.g., award notifications and missing information letters).

Analyze business processes and recommend improvements using technology and automation to enhance service delivery.

Assist with institutional reporting and data requests related to financial aid (e.g., enrollment reporting, IPEDS, and internal dashboards).

Provide technical support and training for Financial Aid staff on Banner functionality and related processes.

Requirements:

• Bachelor's degree
• Minimum of 5 years professional experience working in Information Technology Services, Financial Aid, Student Accounts (Bursar), or a related field
• Demonstrated analytical, technical, problem-solving, and effective communication skills
• Demonstrated ability to manage multiple projects and deadlines with minimal supervision

Preferred:

• Experience with Ellucian Banner or a similar Student Information System (SIS) or with an Enterprise Resource Planning (ERP) or Customer Relational Management (CRM) system
• Experience writing, editing, and troubleshooting SQL statements and queries to extract data from relational databases
• Experience writing queries or reports using SAS EG, Power BI, Tableau, Argos, Python, R, Power Query, or other reporting tools
• Experience using software such as Applications Manager (APPWorx) to automate enterprise scheduling, integrate applications, and accelerate business processes
• Understanding of federal and state financial aid regulations and compliance requirements

Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, please note that Binghamton University is not an E-Verify employer.

Additional Information:

Offers of employment will be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials

Binghamton University is a tobacco-free campus.

Payroll information can be found on our website https://www.binghamton.edu/offices/human-resources/payroll/

Cover letters may be addressed "To the Search Committee."

Postings active on the website, accept applications until closure.

For information on the Dual Career Program, please visit:
https://www.binghamton.edu/offices/human-resources/prospective/dual-career/index.html

Equal Opportunity/Affirmative Action Employer
The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.

As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here .

Binghamton University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact the ADA Coordinator by completing the Reasonable Accommodation Request Form .

Application Instructions:

All applicants must apply via Interview Exchange: http://binghamton.interviewexchange.com/candapply.jsp?JOBID=204567

Deadline for Internal Applicants: September 28, 2026

Deadline for External Applicants: Open until filled

Review of applications will begin immediately and continue until the vacancy is filled.

Please submit:

1. Resume,
2. Cover letter, and
3. Contact information for three professional references

You may add additional files/documents after uploading your resume. After you fill out your contact information, you will be directed to the upload page. Please login to check/edit your profile or to upload additional documents: http://binghamton.interviewexchange.com/login.jsp .