Rancho Santiago Community College District
Salary Range: Grade 8: $60,055.94 - $76,767.69
Job Type: Full Time
Job Number: CL26-01468
Location: 1530 W. 17th Street, Santa Ana, CA
Division: SAC Student Services
Closing: 10/23/2026 5:00 PM Pacific
POSITION DETAILS
About Rancho Santiago Community College District
Rancho Santiago Community College District (RSCCD) is one of the most established districts in the state and has been in operation for nearly 50 years. Located in the heart of Orange County, it is one of the largest of California's 72 community college districts, based on the number of credit and non-credit students. RSCCD encompasses 25 percent of Orange County's total area and serves a population of more than 700,000 residents in the communities of Anaheim Hills, Orange, Santa Ana, Villa Park, and portions of Anaheim, Costa Mesa, Irvine, Fountain Valley, Garden Grove, Tustin, and Yorba Linda. The district includes Santiago Canyon College and Santa Ana College, as well as the Centennial and Orange Continuing Education Centers, the Digital Media Center, the Joint Powers Fire Training Center, the Orange County Sheriff's Regional Training Academy, the College and Workforce Preparation Center, and the District Operations Center. RSCCD's three (3) auxiliary Foundations are actively involved in supporting both community and campus programs.
RSCCD's student population is a direct reflection of the diverse communities in the surrounding neighborhoods. As a whole, the district has the honor of serving approximately 55,537 students: 51% Hispanic/Latinx, 20% White, 9% Asian & Filipino, and 2% are African American. RSCCD is a proud Hispanic Serving Institution (HSI) and serves predominately historically underrepresented students. There is a commitment to foster student centered values among our employees to provide equitable student learning, academic excellence, and workforce development. By delivering high-quality educational programs and student support services, the district ensures that students have the appropriate resources to achieve their goals.
At RSCCD, our mission is to integrate diversity, equity, inclusion, accessibility, and justice into all aspects of student academics and employee relations. Thus, creating transformational experiences that prepares students and employees to engage in the world with a renewed sense-of-self. Through this commitment, Rancho Santiago Community College District strives to cultivate a learning environment that prioritizes respect, to ensure that RSCCD stakeholders feel valued and supported throughout their academic and professional careers.
About the Position
The ideal candidate will demonstrate cultural competency in serving diverse community college populations, including faculty, management, and students from varied ethnic, racial, cultural, and socioeconomic backgrounds. This includes those with differing abilities, AB 540 students, DACA recipients, Foreign Residents, VACA participants, and Continuing Education students. They will support RSCCD's mission to promote self-awareness, knowledge, and communication skills, enabling all members of the college community to participate creatively and confidently in an ever-changing world.
Candidates will contribute to an inclusive and collaborative workplace culture that supports the diverse needs of faculty, management, staff, and students. They will effectively provide services and support to individuals with differing academic preparation levels and unique learning or workplace needs, ensuring equitable access and opportunities for success. Candidates should demonstrate cultural competency, sensitivity, equity-mindedness, and a commitment to anti-racism in all interactions and contributions. Through their role, they will empower students to achieve their educational and career goals while promoting a positive and inclusive environment where faculty and management can thrive, fostering creativity, confidence, and lifelong learning throughout the college community.
Class Summary
Under general supervision - assists students with general application process; provide information on eligibility, review files for completeness, accuracy, and consistency; advises applicants of availability and requirements for various financial aid programs; performs related clerical work and duties as required.
Representative Duties
Assists students in the application process; provides information to students and parents concerning financial aid and eligibility; analyze and evaluate academic transcript for compliance and satisfactory academic progress; Review student's files for accuracy, completeness and consistency; initiate, prepare and distribute correspondence to students with incomplete documents or forms; verifies student eligibility for payment; assist with validation, packaging and awarding grant, scholarships, and loan/work study programs; assists in compiling for Federal, State and other reports; assists in Financial Aid Workshops; keeps abreast of state and federal regulations; conducts entrance interviews for National Direct Student Loan.
Organizational Relationships
This class reports to the designated manager/administrator.
QUALIFICATIONS
Training and Experience
Any combination of training and experience equivalent to two years of college; or two years experience in financial aid or student services; or one year of college and one year of work experience in a financial aid office or student services.
Knowledge and Abilities
Knowledge of: interviewing techniques; student support services; record keeping; data gathering; modern office practices and procedures; financial aid programs strongly preferred.
Ability to: deal with sensitive and confidential information; understand and communicate with a diverse population of students; provide assistance to students through timely completion of their financial aid documents; understand and apply changing policies, procedures and guidelines; communicate orally and in writing; understand directions and work independently; comprehend and apply technical written material.
Additional Qualifications
Candidate must demonstrate clear evidence of sensitivity to and understanding of the diverse academic, socioeconomic, cultural, ability, and ethnic backgrounds of community college students, staff, and the community.
APPLICATION PROCESS
To ensure full consideration, all applicants must submit a complete Rancho Santiago Community College District online application that includes the items listed below by the position's closing date. Recruitment will review all applications for completeness, and only complete application packets will be forwarded to the screening committee for further review.
A Complete Application Packet Must Include the Following:
- RSCCD Online Application
- Resume - details all relevant education, training, and other work experience
- Academic Transcripts (Unofficial copies of undergraduate, graduate, and post-graduate transcripts).