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Financial Support Counselor
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The University of Nebraska at Omaha is an Equal Opportunity Employer, committed to preventing and eliminating discrimination against employees and prospective employees based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation. The University of Nebraska at Omaha does not condone or tolerate discrimination. In support of this policy, the University has implemented employment programs to recruit, employ, and promote qualified individuals based solely on their knowledge, skills, abilities and talents. These factors, along with our commitment to recruit, assess and select all candidates/employees using job-related criteria, ensure fairness, equal evaluation, and treatment in our selection decisions and processes.
Requisiton Details
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GENERAL REQUISITION INFORMATION
EEO Statement:
The University of Nebraska does not discriminate based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation in its education programs or activities, including admissions and employment. The University prohibits any form of retaliation taken against anyone for reporting discrimination, harassment, or retaliation for otherwise engaging in protected activity. Read the full statement.
Job Title
Financial Support Counselor
Job Grade
AS15H
Division
Institutional Effectiveness and Student Success
College/Dept
Financial Support and Scholarship
Department
FS&S
Requisition Number
2026-00275
FTE (full-time equivalency)
100.00
Work Schedule
M-F 8-5
Does the position provide the opportunity to work Remotely/Telecommuting?
No remote/telecommute opportunity
Appointment Term
12- 12/12 months
Is this position essential personnel according to the inclement weather policy?
No
Pay Information
$41,200
Pay Schedule
Hourly
FLSA Designation
Non-Exempt
Position Summary
The Financial Support Counselor reports to the Assistant Director, Outreach and support and serves as a member of the Office of Financial Support and Scholarships customer service cluster. Primarily responsible for providing excellent customer service to current and prospective students and their families, by way of, counseling appointments, phone, front counter, email, text, and social media. The Financial Support Counselor will meet with students and parents to counsel them on financial aid processes, aid eligibility, costs and financial planning. Responsible for various internal/external financial aid outreach activities and financial literacy efforts to include small/large group presentations
Job Duties
Responsibility Area:
Financial Aid Counseling
Duties:
Meet with students and parents to counsel them on financial aid processes, aid eligibility, costs and financial planning. Provide day-to-day customer service support via phone, front counter, email, text, social media, and face to face advising in the Office of Financial Support and Scholarships.
Percentage Of Time
80
Essential Function:
Yes
Responsibility Area:
Outreach Activities
Duties:
Conduct various internal/external outreach and financial literacy information sessions for students and parents (i.e. group presentations).
Percentage Of Time
20
Essential Function:
Yes
Required and Preferred Qualifications
Required Education
Associate’s Degree
Required Experience
One year of financial aid experience, or one year related experience in higher education, or one year experience in customer service.
Required License/Certification
N/A
Required Additional Qualifications:
N/A
Preferred Education
N/A
Preferred Experience
Preferred License/Certification
Preferred Additional Qualifications:
Compliance Requirements
Credit Check
Yes
Motor Vehicle Licensing Validity Check
No
Pre-employment Physical Request and Assessment
No
Drug Screen
No
Supplemental Question
Required fields are indicated with an asterisk (*).
- * What is the highest level of education you have attained?
- none
- High School Diploma/GED
- Associates Degree
- Bachelors Degree
- Master's Degree
- Doctorate (PhD, MD,EdD, JD etc)
Applicant Documents
- Required DocumentsResume
- Optional DocumentsCover Letter