Food Service Associate A

Location of Position Hanover, NH Byrne Hall, Tuck School of Business.

Remote Work Eligibility? Onsite only

Is this a term position? No

Position Purpose Under close supervision, sets up and arranges serving lines and dining room in College dining facilities. Serves food from counters and steamtables to cafeteria patrons Stores leftover food items and cleans up kitchen utensils and equipment and the work and dining room areas at the completion of the shift. Assists with daily catering orders.

Required Qualifications - Education and Yrs Exp

No formal education or experience required

Required Qualifications - Skills, Knowledge and Abilities

• Six (6) months of relevant experience in food service operations; or the equivalent.
• Food service experience in an institutional establishment preferred.

Preferred Qualifications

• Ability to follow written and verbal instructions.
• Basic understanding of cleanliness procedures and general sanitation regulations.
• Ability to learn proper food protection and handling procedures.
• Ability to learn methods and procedures used in food service operations including cash handling.
• Good interpersonal and communication skills and the ability to apply customer relations procedures and policies.
• Must be able to stand for long periods of time and lift/carry objects weighing up to 50 pounds.
• May work varied shifts and required overtime.
• Commitment to diversity and to serving the needs of a diverse community.

Key Accountabilities

Note: Employee may be assigned to primary duty of cashier or counterworker.

Duties:

• Carries trays and containers of food and supplies from kitchen to serving/dining area.
• Stocks and arranges food, dishes, silverware, and other supplies at steamtables, ice counters, salad bars and serving stations.
• Serves food from counters and steamtables to cafeteria patrons, e.g. serves salads, vegetables, meat, and breads; ladles soups and sauces; portions desserts; and fills beverage cups and glasses as indicated by customer.
• Prepares hot and cold beverages.
• Replenishes foods and condiments at serving stations.
• Cleans tables and seats and general dining area in accordance with sanitary procedures.
• Scrubs and polishes counter, steamtables and other equipment.
• Removes food after meals and cleans equipment, counters and work areas.
• Learns and follows safety precautions and proper food protection and handling procedures.

Operates cash register to itemize and total customer’s purchases. Reviews price sheets to note price changes and sale items. Scans item to record price and totals purchases on cash register. Collects cash, check, or student multiple charge system payment from customer and makes change for cash transactions. Maintains an awareness to potential shoplifting and practices prevention techniques. Counts money in cash drawer and starts up and closes out the register at beginning and end of work shift. Identifies items not accepted by the scanner.

As needed, assists with daily catering orders. Reads menus/orders to determine amount and kind of foods and supplies to be packaged. Makes and wraps sandwiches and desserts. Loads delivery cartons with food, condiments, silverware, dishes and beverages. Delivers orders to designated area or customer location. Sets up and arranges tables and decorations; serves foods and beverages to guests. Packs dishes and utensils for removal to catering establishment.

Demonstrates professionalism and collegiality through actions, interactions, and communications with others appropriate to an environment that is welcoming to all. Performs other duties as assigned.