Job Description

THIS POSITION IS ONLY OPEN TO ELIGIBLE CCA STUDENTS. IF YOU ARE UNSURE OF YOUR ELIGIBILITY, PLEASE CONTACT THE FINANCIAL AID OFFICE AT 303-360-4709 OR FINANCIALAID@CCAURORA.EDU. IF YOU ARE NOT AN ELIGIBLE CCA STUDENT, YOUR APPLICATION WILL NOT BE CONSIDERED.

The front desk assistant supports the Advising Department (Pathway Advising and Career Services). The front desk assistant will be the first point of contact for students and will work to support the advising team by guiding students to the resources and services that best meet their needs.

JOB DUTIES & RESPONSIBILITIES

• Greet, welcome, and assist students with general information and resources
• Direct students to appropriate pathway advisors, departments and resources
• Answer Incoming Calls, responding to voicemail and e-mails
• Schedule advising appointments
• Send post-appointment surveys to students
• Assemble materials for new student folders, workshops, employers and communities
• Organize, maintain and stock materials in the advising office
• Assist with other duties as needed

QUALIFICATIONS

• Excellent communications skills
• Comfortable talking with others on the phone and in-person
• Positive and supportive attitude
• Respect for diversity and inclusion of others
• Ability to work productively on a team
• Work-study eligible

ELIGIBILITY REQUIREMENTS

• Must have completed FAFSA on file
• Must be enrolled in a minimum six (6) credit hours
• Must NOT have yet obtained 1st Bachelor's Degree
• Must be seeking an eligible program of study