Front Desk Student Worker

Position Summary

This worker would help manage the email and medical record requests, along with scheduling for the behavior service. In addition this position will process emails, process referrals, make reminder calls, scan/attach paperwork, call clinics for new patient records, and fax prescriptions.

Duties/Responsibilities

• Process Emails Percentage of time: 40
• Process Referrals Percentage of time: 20
• Call Clinics for New Patient Records Percentage of time: 15
• Make Reminder Calls Percentage of time: 15
• Scan/ Attach Paperwork/ Fax Prescriptions Call Client when Medications are Ready Percentage of time: 10

Relevant/Preferred Education, Experience, Licensure, Certification in Position

• Experience in an Animal Hospital setting
• Skills using office equipment such as Microsoft Office, Copiers, Scanners, Email, and Phones

Knowledge, Skills, Abilities and/or Competencies

• Customer service/phone etiquette
• Proficient in basic productivity software such as Word, Excel, Adobe, Outlook (email)
• Utilize medical record database

Physical Demands

• Sitting for extended period of time
• Ability to lift up to 30 pounds of paper boxes for storage
• Able to tolerate animal noises and smells