"FT Dreambuilder Facilitator - Small Business Development Center"

Position Summary:

The Dreambuilder Facilitator - SBDC is responsible for assisting entrepreneurs to start and grow their businesses by providing a step-by-step framework and online courses through Dreambuilder.org., providing business analysis, counseling, and training to small business owners and managers, and for serving as a resource for service area businesses and assisting in identifying development opportunities for seminars and workshops in support of the department mission.

Essential Functions:

As defined under the Americans with Disabilities Act, may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.

Note: This job posting is open until filled. Applications are reviewed upon receipt.
Cochise College requires a post-offer, pre-employment background screening of all employees.

Marketing Statement
Cochise College serves the residents of Cochise County from two campuses and four centers throughout Southern Arizona with panoramic views of five different mountain ranges. The college has been recognized nationally for its cost, return on investment, and high success rate; providing over 90 general and technical education programs leading to a variety of workforce certificates and associate degrees. The college is accredited by the Higher Learning Commission and is a designated Hispanic-Serving Institution (HSI).

CHECK OUT COCHISE COLLEGE HERE!
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Our City: Best Place for Families to Live in U.S.
About Cochise County – Explore Cochise

Duties and Responsibilities:

Within the scope of college policies and procedures, this position:

• Completes the required AZSBDC State Office Dreambuilder onboarding training that includes Dreambuilder dashboard usage, Center IC (CIC) usage for documenting one-to-one advising activity, marketing guidelines, reporting responsibilities, and AZSBDC New Employee Foundation onboarding training
• Prepares the Dreambuilder instructional content that includes the cohort program format, gathers and prepares the instructional materials for the center’s cohort sessions, modifies materials to suit the cohort's needs, coordinates with the AZSBDC state office program manager in cohort preparation and selection
• Facilitates and advises the Dreambuilder cohort by planning, scheduling, and promoting cohort sessions, identifies and invites guest speakers for in-person sessions with topics aligned to the online Dreambuilder program modules; guides participants through program completion, providing one-to-one business advising program graduates; plans and conducts cohort graduation celebrations
• Attends regularly scheduled best-practice sharing meetings with other AZSBDC Dreambuilder Facilitators each quarter; participates in regular SBDC Center staff meetings as determined appropriate by the SBDC Director
• Completes reporting requirements, including attendance at monthly AZSBDC state meetings; providing regular and timely one-to-one advising notes, forecasting entries, capital infusion, sales growth and jobs data; works with the SBDC host grant department to ensure timely reporting to the AZSBDC State Office and program manager; reports participant success stories to the AZSBDC State Office program manager quarterly
• Analyzes current and potential SBDC client business needs; develops a specific course of action; makes recommendations or referrals to internal programs or outside agencies, provides technical advice, problem solving assistance, and responds to questions and requests for information; provides business assistance services in accordance with Small Business Administration guidelines and procedures
• Participates in SBDC-wide development and presentation of business development workshops and courses for current and prospective clients in response to identified needs, demand, and local area economic development; develops promotional materials for public distribution to promote the department program; establishes goals and objectives for the program and recommends revisions to program procedures; works towards program goal achievement
• Represents the SBDC in community groups and with private sector partners/co-sponsors, primarily in the outlying areas of Cochise County; promotes the SBDC and related services through outreach, canvassing, and strategic contacting; recruits and refers SBDC clients and program participants
• Develops promotional materials for public distribution; establishes goals and objectives for the program and recommends revisions to program procedures; participates in the preparation of proposals for new or continued funding from outside sponsors; prepares various reports with accuracy, including compliance metric reports, for college administration or sponsoring agencies
• Performs other related duties as assigned

General Expectations:

Employees are expected to accomplish assigned duties in an efficient, effective and competent manner and to strive for improvement and excellence in all work performed. Additionally, employees must understand the comprehensive role of the community college and cooperate and work harmoniously with students, faculty and staff, and the public. Employees will follow all college policies, rules, regulations and guidelines as they relate to this position.

Education and Experience Requirements:

• Bachelor’s degree in business administration or a related field from an institution accredited by an institutional accrediting body of higher learning recognized by the US Department of Education
• Four years’ related experience
• Valid drivers’ license and access to reliable personal transportation
• Preference may be given to applicants with business ownership experience or have served in a managerial decision-making role
• An equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved may be considered

Knowledge, Skills and Abilities:

• Knowledge of and ability to follow college policies and procedures
• Knowledge of current technologies and word processing, database, presentation, and spreadsheet software, specifically Microsoft Office applications
• Knowledge of federal, state and local laws, regulations and guidelines related to assigned work
• Knowledge of small business and entrepreneurial enterprises, referral agencies and all functional areas
• Knowledge of management theories and practices
• Skill identifying business community needs
• Skill in public speaking
• Skill in preparing and presenting accurate compliance metric reports
• Ability to communicate effectively, verbally and in writing, and to relate to others in a professional, helpful manner
• Ability to relate to a diverse population and to maintain composure when faced with difficult situations
• Ability to organize, prioritize, and follow multiple tasks through to completion with an attention to detail
• Ability to work independently while contributing to team environment
• Ability to effectively identify and resolve problems and to maintain strict confidentiality related to sensitive information
• Ability to analyze problems, identifies solutions, and takes appropriate action to resolve problems using independent judgment and decision-making processes
• Ability to establish and maintain effective working relationships with other department staff, faculty, students and the public

Work Environment & Physical Requirements:

Work Environment: Work is primarily performed under general supervision in a typical office setting with appropriate climate controls. Travel throughout service area is required. Evening and weekend work may also be required.

Physical Requirements: Essential functions of this position require: lifting, manual dexterity, talking, hearing, and seeing.
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body; involves sitting majority of time; walking and standing are required only occasionally and all other sedentary criteria are met
Mental Application: Utilizes memory for details, verbal instructions, emotional stability, critical thinking, adaptability and creative problem-solving skills are important

Reports To: Director of Small Business Development Center