Full Time - Snapdragon Stadium Human Resources Coordinator

COMPENSATION:

Pay Rate: $25.00-$28.00 per hour

This represents the good faith estimate of the hourly wage range we reasonably expect to pay for this position upon hire, depending on factors such as the selected candidate's experience, training, education, job-related skills, internal equity, and operational needs.

In select cases, and depending on market conditions or exceptional candidate qualifications, compensation may exceed this range, provided it aligns with applicable law and our compensation policies.

Additional information about our compensation scales is available at: www.aztecshops.com/employment

SUMMARY:

Under the general direction of the Human Resources Generalist, assists the Human Resources Department by coordinating, scheduling, tracking, and conducting company-wide new hire orientation and training. Records training completion and performs audits in the Human Resources Information System (HRIS) to identify incomplete or missing training requirements. Assists with hiring and onboarding processes. Provides administrative support for Human Resources operations, including working non-traditional hours such as days, nights, weekends, and holidays. The position supports game-day events and pre-event setup. Additionally, responds to employee inquiries and completes employment and reference verifications.

ESSENTIAL DUTIES AND RESPONSIBILITIES DEPENDING ON LOCATION:

NOTE: The duties listed below are examples of the variety and general nature of those performed by employees in this job description. The list is descriptive only and should not be used for any other purpose. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This is not an all-encompassing list and additional duties may be assigned based on business needs. The responsibilities listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Coordinate, schedule, prepare, and conduct all new hire orientations, including managing varied dates and times (including nights and weekends) to meet business needs.
• Prepare orientation materials and sign-in sheets, coordinate presenters, communicate orientation schedules to managers and new hires, and track compliance by entering required training courses into the UKG system.
• Conduct applicant pre-screening, initiate onboarding processes, and support background check initiation within the Applicant Tracking System.
• Assist with recruiting efforts, including participation in SDSU new student orientation, campus recruitment events, and internal and external job fairs.
• Assist the Staffing Specialist with maintaining accuracy and consistency in job description templates.
• Respond to internal and external HR-related inquiries, including but not limited to employment and reference verifications.
• Maintain day-to-day employee records in both hard copy and digital formats, ensuring compliance with retention and documentation requirements. This includes scanning and tracking.
• Provide heavy administrative support to the HR Department, including creating user accounts, assigning training courses, entering training results in HRIS, and preparing, formatting, generating, and distributing reports and HR documents.
• Support event-day HR operations, including employee check-in, preparing and distributing wristbands and badges, managing employee flow and line control, and providing on-site administrative support to ensure smooth operations.
• Must comply with and ensure continued, consistent compliance with all company policies, and federal, state, and local laws/regulations including but not limited to: employment, safety, and health.
• Other duties as assigned.

Minimum Requirements

MINIMUM EDUCATION, TRAINING AND EXPERIENCE REQUIRED:

High School diploma or General Education Degree (GED) and some college coursework, or equivalent combination of education and experience.

Must have at least one year of prior Human Resources experience preferably in a restaurant, retail, or hospitality environment. General knowledge of principles and practices of Human Resources, UKG/Kronos Human Resources Information System (HRIS) experience is preferred. Must have strong administrative and data management skills, including knowledge of business office operations, filing and admin/clerical duties, and working knowledge of Microsoft Office and Google Workspace. HR certification is a plus, or ability to obtain certification during employment.

Must have excellent organizational and customer service skills, be a self-starter with the ability to work independently, and demonstrate effective oral, written (including e-mail), and interpersonal skills, maintaining confidentiality at all times. Ability to prepare general office documents and reports using Microsoft Office products (Word, Excel, and PowerPoint) and Google Workspace with accuracy and efficiency. Ability to prioritize and plan work according to business needs and meet given deadlines. Must be willing and able to work non-traditional hours, including evenings, weekends, holidays, and event days, as required by business operations.

MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS

LANGUAGE SKILLS:

Must be able to read, write and understand English fluently, bilingual a plus. Requires the ability to follow verbal and written instructions, guidelines and objectives. Requires the ability to read and comprehend a variety of informational documentation, procedures and correspondence. Requires the ability to write business correspondence with proper format, punctuation, spelling and grammar. Must be able to communicate effectively using electronic media and in written and verbal forms. Requires the ability to effectively communicate with customers and employees.

MATHEMATICAL SKILLS:

Requires the ability to prepare and analyze numerical figures, create and interpret spreadsheets. Must be able to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, percentages and decimals.

REASONING ABILITY:

Requires the ability to apply common-sense understanding to carry out general written or oral instructions. Must be able to multitask, prioritize work and pay attention to detail. Requires good analytical and quantitative skills, and the ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

MANUAL DEXTERITY:

Must be able to utilize a computer. Requires the ability to use a variety of office machines and equipment.

PHYSICAL COMMUNICATION:

Must have the ability to talk/expressing and/or exchanging ideas and hear/perceiving sounds.

PHYSICAL DEMANDS:

Must be able to operate computers, copy machines, and other general office equipment. Must be able to move, lift or carry heavy objects or materials up to 20 pounds.

WORKING CONDITIONS AND HAZARDS

Non-event work is regularly performed in a traditional office setting and event day work is generally performed throughout the stadium in an outdoor setting. Working outdoors in varying weather conditions with exposure to dust, allergens and work temperatures. There may be occasional exposure to food fumes or airborne particles. The noise level in the work environment is usually low to moderate on non-event days and moderate to loud on event days.

SUPPLEMENTAL INFORMATION:

The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act pursuant to California Penal Code Section 11166.5.

Candidates must be available to work a flexible schedule based on operational needs. This may include opening, mid-day, and closing shifts, as well as night shifts, weekends, and holidays throughout the year.