"Full-time Student Accounts Specialist"

Job Description

Montgomery College, Central Services, has an immediate need for a Full-time Student Accounts Specialist in the Office of Business Services, Accounts Receivable. The work schedule is Monday through Friday, 8:30 a.m. to 5 p.m. This is a non-bargaining, non-exempt, Grade 23 position. For non-exempt positions, you are not eligible to work a secondary job at Montgomery College. Montgomery College promotes and creates a working and learning environment rooted in the basic tenets of fairness, belonging, and inclusiveness. This position is eligible for telework 2 days a week after three months of employment. This eligibility is subject to change based on the needs of the unit.

Duties include but are not limited to:

• Explains state, federal, and institution policies and regulations related to student accounts to students.
• Performs periodic audit of student accounts as needed.
• Compiles and prepares various financial reports related to student accounts.
• Coordinates collection activities with other administrative offices, collection agencies, and other government entities.
• Maintains files and records in institution database and coordinates data processing services required for student account billing and financial reporting.
• Reviews pending student account refunds for accuracy, triages issues with colleagues and processes the refunds for issuance to the student.
• Perform other duties as assigned.

Required Qualifications:

• Associate's degree in accounting or the equivalent combination of education, training, certification and/or experience that provides the required knowledge and expertise to perform the essential functions of the job may be considered.
• Three years of progressively responsible experience in financial records maintenance that included work with student loans.
• Eligible applicants must currently be authorized to work in the United States and not require employer visa sponsorship.

Preferred Qualifications:

• Experience in a higher education setting.
• Proficiency with Banner and/or Banner SaaS.
• Experience working in collections or with collection agencies.
• Experience analyzing student financial records/accounts.

Hiring Range: $26.19 to $34.04/hourly. Initial salary placement for new hires falls between the minimum and midpoint of the range and is based on relevant candidate experience and internal equity. The maximum salary for this position is $41.89/hourly.

Application Process:

• Click Here to apply online
• Online applications must be received by December 11, 2025

For consideration, you must:

• Include dates of employment in your application or attachment
• Submit a cover letter (Cover Letter preferred)

For degrees earned outside of the U.S., a copy of your education equivalency, conducted by a nationally recognized evaluation service, must be included in your application.

As a condition of employment, the following are required at the time of hire:

• Successful completion of a background check and degree verification (if applicable).
• Participation in a Maryland State Retirement System plan (Pension or Optional Retirement Plan, depending on the position). If you are already retired from the Maryland State Retirement System, you may not enroll in a Maryland State Retirement System plan at Montgomery College and may have earn​ings restrictions, per state law.

Our benefits package includes: generous paid vacation, sick, paid holidays, medical, dental, vision, group legal benefits, professional development, retirement plan, educational assistance, tuition waiver for employee and dependents, wellness programming including onsite gyms, pools and classes.

If a reasonable accommodation is needed to participate in the job application or interview process, please contact Human Resources and Strategic Talent Management at 240-567-5353 or HRSTM@montgomerycollege.edu. We require at least two weeks advance notice to enable us to provide the requested accommodation.

Montgomery College is an equal opportunity employer committed to promoting and fostering diversity among its student body, faculty, and staff.

Montgomery College is a tobacco-free and smoke-free workplace.

Closing Date

Thursday, December 11, 2025

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