Coordinate and present individually or as part of a team at:
campus events for current and prospective students and families;
major-specific education abroad information sessions, pre-departure
orientations, workshops and returnee events; workshops for
potential and current faculty leaders.
Prepare and maintain accurate student records for education
abroad programs within Terra Dotta Software.
Develop strategies to foster education abroad participation
from underrepresented student populations and academic disciplines
to align with Chapman demographics.
Support the Director and Assistant Director in risk management
and emergency response for students abroad
Act as a point of contact for students, parents, faculty, and
staff with respect to education abroad questions and issues while
complying with FERPA regulations.
Provide input and implement education abroad marketing and
communication strategies utilizing a variety of tools including
classroom presentations, special events, and social media.
College Liaison
- Build and maintain professional relationships with key academic
advisors, career advisors, and faculty to gain a thorough
understanding of specific degree programs and their requirements,
as well as become familiar with all global education programs that
could satisfy those requirements.
- Identify program gaps in designated colleges and recommend new
programs to fulfill academic needs.
- Advocate for the integration of education abroad into the
curriculum, the mission, and accreditation processes. Identify
opportunities for academic collaborations and conduct activities in
support of mutual goals.
- Support University initiatives around equity, diversity, and
inclusion and serve on a Chapman Diversity Project advisory group
and/or campus committees
Program Support
- Maintain a general knowledge of main components of each
outbound education abroad program in CGE’s portfolio. Make
recommendations regarding changes or adjustments to programs.
- Represent the Center for Global Education in an official
capacity to international and domestic partners.
- Assist with the coordination of campus visits from
international guests or partners.
- Develop and enhance pre- and post-program opportunities for
global education participants to facilitate deeper, continuous
learning.
- Maintain involvement with professional associations, including
attending conferences, presenting, and/or volunteering for
leadership roles.
Incoming Exchange Student Coordinator
- Coordinate the incoming exchange student process from
nomination through departure, including application review,
acceptance, enrollment, and maintenance of accurate student records
in Terra Dotta and University systems.
- Serve as the primary point of contact for incoming exchange
students and partner institutions, providing guidance on
immigration documentation, housing, health insurance, course
registration, University policies, and campus resources.
- Coordinate course selection and registration for incoming
exchange students in collaboration with academic departments,
faculty, the Registrar’s Office, and other campus partners.
- Plan and facilitate incoming exchange student orientation,
arrival activities, and ongoing engagement initiatives, including
the Panther Pals peer-buddy program.
- Maintain exchange partnership information, enrollment balances,
program dates, reports, and communications; collaborate with campus
departments and international partners to support program
operations and student success.
Required Qualifications
- Bachelor’s degree
- 1-2 years of experience in international education, advising,
or student services or an equivalent combination of education,
training and work experience
- Excellent written, verbal, and personal communication to work
closely with staff, faculty, students, families, and international
partners in a variety of settings and with high levels of
professionalism and diplomacy.
- Committed to working within a diverse environment and with
students from diverse and underrepresented populations
- Proficiency with MS Office Suite, including Outlook.
- Ability to act autonomously and take initiative to
problem-solve
- Ability to manage multiple priorities and effectively
prioritize; a customer focus which includes students, families,
faculty, staff, and external partners; diplomacy and composure in
stressful situations
- Possess attention to detail
- Willingness and interest in always seeking to improve upon
processes and practices
- Must be available to work occasional evening and weekend
hours
Desired Qualifications
- Experience in student or academic advising
- Experience with Terra Dotta application management
software
- Demonstrated creative and relevant marketing skills
- Master’s degree
- Knowledge of current trends and development in international
education or higher education
- Experience studying, living, and/or working abroad
Special Instructions to Applicants
At Chapman University, we believe collaboration thrives through
in-person engagement. This position is fully on campus, and
employees work alongside colleagues, faculty, students, and staff
each day to support our vibrant university community.
Chapman University is an equal opportunity employer that provides
equal employment opportunities to all individuals, regardless of
their protected characteristics. All qualified applicants and
employees are encouraged to apply and will receive consideration
for employment without regard to race, color, religion, age, sex,
sexual orientation, gender identity, gender expression, national
origin, ancestry, citizenship status, physical disability, mental
disability, medical condition, military and veteran status, marital
status, pregnancy, genetic information or any other characteristic
protected by state or federal law.
Applicants for Staff and Administrator positions must be currently
authorized to work in the United States on a full-time basis.
The offer of employment is contingent upon satisfactory completion
and outcomes of a criminal background screening and returning to
the Office of Human Resources a signed original acceptance of the
Chapman University Agreement to Arbitrate.
Minimum Number of References
2
Maximum Number of References
3
Pre-screening Questions
Required fields are indicated with an asterisk (*).
Applicant Documents
Required Documents
- Resume
- Cover Letter
- 3 References Listed on One Page
Optional Documents