Who We Are:
For 140 years, National Louis University has been driven by one core belief: education changes lives. Since our founding, we've stayed grounded in the values of innovation, access, excellence, and equity, and we've never wavered from the idea that education is the greatest lever for social and economic mobility. We are a student-focused community built on continuous improvement and a genuine commitment to serving those we teach. Through education, we empower change and build stronger, healthier…
communities. Our hard-working team runs on collaboration and mutual respect, for one another and for every student we serve.
What You Will Do:
The Graduate Academic Advisor advises students on academic programs, curriculum, college and university academic policies and procedures. The advisor works directly with graduate students in a variety of disciplines to foster their academic success. The advisor will be the student’s single point of contact on all matters from enrollment to graduation and their success will be measured primarily in terms of retention outcomes. The advisor will assist students individually and in groups via the phone, appointments, or off-site meetings.
Essential Responsibilities
- Provide single point of contact advising service to an assigned group of students from admission through graduation to retain students. In addition, students should be supported to access wraparound supports available as needed and through academic and personal challenge areas.
- Effectively communicate the curriculum and graduation requirements for program, college and university academic policies and procedures.
- Provide students with general information on the university that students need to be successful and be an active participant in all campus events and engagement.
- Build collaborative relationships with academic program faculty, Department Chairs and staff to ensure a cohesive student experience. Participates in department and college meetings as needed.
- Maintain accurate and timely student records and perform and interpret degree audits including ensuring that student registrations are processed in a timely manner each term.
Qualifications
- Minimum of a Bachelor's Degree, required
- Master's Degree, preferred
- At least one year of experience in academic advising, counseling or other student support role, ideally in a higher education setting
- Familiarity and experience working with Microsoft Office tools (i.e. Word, Excel, PowerPoint, etc.)
- Excellent written and oral communication skills are essential
