Graduate Student Coordinator

Graduate Student Coordinator

Company: North Carolina State University

Job Location:

Category: Student Affairs and Services

Type: Full-Time

Join the Pack! A community with nearly 8,000 faculty and staff, and 30,000 students. NC State is one of the largest employers in North Carolina, offering a large range of career opportunities. Visit us at https://jobs.hr.ncsu.edu/.

Department: 110901 - Crop and Soil Sciences

Location: Raleigh, NC

Essential Job Duties:
Join our team as a Student Services Coordinator - Advanced, where you'll play a central leadership role in guiding and enhancing a dynamic graduate program serving more than 120 students.

In this highly impactful position, you'll act as a trusted partner to students, faculty, and university leadership-leading key initiatives, solving complex challenges, and driving improvements that strengthen the graduate experience from admission through completion.

What You'll Do

• Lead Graduate Program Operations: Oversee the full lifecycle of graduate admissions and onboarding, ensuring a seamless and welcoming experience for incoming students.
• Drive Innovation & Process Improvement: Design and implement systems-such as milestone tracking and workflow enhancements-that improve student progress, retention, and program effectiveness.
• Serve as a Key Advisor & Problem-Solver: Independently resolve complex or sensitive academic and administrative issues, including policy exceptions with broad impact.
• Support Student & Program Success: Monitor program outcomes, evaluate progress toward departmental goals, and provide guidance on high-level academic and funding decisions.
• Enhance Teaching & Learning: Partner with faculty to integrate instructional technologies and evidence-based teaching practices in a fast-paced research environment.
• Coordinate Events & Engagement: Plan and support workshops, orientations, seminars, and recruitment events that foster student success and faculty involvement.
• Collaborate Across Campus: Act as a liaison to key university offices (e.g., Graduate School, Registrar, International Services, Libraries) to ensure alignment and effective service delivery.
• Support Funding & Reporting Efforts: Assist with fellowship and assistantship administration, and contribute to reports for accreditation, assessment, and program reviews.
• Contribute to Communications: Help develop clear, engaging content for newsletters, websites, and program updates.
• Be a Collaborative Team Member: Work closely with colleagues across the department and college, contributing to committees and fostering a supportive, team-oriented environment.

What Makes This Role Exciting

• High Impact: Your work directly influences student success, faculty support, and the strategic direction of a large graduate program.
• Autonomy & Leadership: You'll have the authority to make decisions, implement changes, and shape processes at a systems level.
• Collaborative Environment: Engage with a varied network of students, faculty, and campus partners.
• Opportunity to Innovate: Bring new ideas to life in a role that values initiative, creativity, and continuous improvement.

Other Work/Responsibilities:

• Special Projects as assigned.
• Assist with locking up building and helping with department mail.
• Other tasks and responsibilities may be assigned based on the needs of the organization and evolving priorities.

Minimum Experience/Education:
Bachelor's degree; or an equivalent combination of training and experience.

All degrees must be received from appropriately accredited institutions.

Required Qualifications:

• Strong knowledge of academic policies, graduate education processes, or university student-support operations.
• Ability to interpret and apply complex regulations, deadlines, and procedural requirements.
• Demonstrated skill in managing detailed administrative workflows, tracking systems, and student records with a high level of accuracy.
• Excellent organizational and time-management skills with the ability to prioritize multiple tasks in a high-volume academic environment.
• Effective written and verbal communication skills for interactions with students, faculty, and university officials.
• Proficiency with office technologies and student information systems (e.g., SIS, Slate, Grad School systems, LMS platforms).
• Ability to work independently, exercise sound judgment, and maintain confidentiality.

Preferred Qualifications:

• Experience coordinating graduate programs, academic advising, or student services in a university setting.
• Working knowledge of NC State Graduate School policies, graduate assistantship rules, and academic progression requirements.
• Experience using university systems such as PeopleSoft/SIS, SLATE, Moodle/Canvas, Degree Audit tools, or graduate tracking systems.
• Familiarity with instructional technologies and the ability to support faculty with LMS setup, course logistics, and basic instructional design needs.
• Demonstrated ability to analyze student data, monitor academic progress, and generate program reports.

Required license or certification:

• A valid Driver's License and the ability to obtain an NC Driver's License within 60 days of hire.
• A valid Driver's License must be maintained throughout employment.

Position Number: 00041887

Apply Now