Group Practice Leader

Job Description

Primary Purpose and Essential Functions:
Reporting to the Chair of the Department of Clinical Oral Health Care, leads, supports, and contributes to the dental school purpose by managing their assigned student group practice (First year International dental students) within the Clinical Practice Strand in the predoctoral main Clinic.

University of the Pacific recognizes that diversity, equity, and inclusion is foundational to the success of our valued students and employees. We prioritize policy and decision-making that demonstrates awareness of, and responsiveness to, the ways socio-cultural forces related to race, gender, ability, sexuality, socio- economic status, etc. impede or propel students, faculty, and staff.

ESSENTIAL FUNCTIONS:

• Provide overall leadership and management of a predoctoral student group practice involving student education, patient care, and practice management: maximize student clinical experiences and clinic productivity with an emphasis on time management, maximizing chair utilization, foster critical thinking, evidence-based dentistry, and concern for patients' oral health and well-being to achieve competence as a novice dentist.
• Oversee, mentor, support, encourage and evaluate students' clinical progress towards promotion and graduation.
• Demonstrate knowledge of and willingness to actively support the school purpose, vision, and core values; in addition, ability to model these concepts to faculty, students, staff, and patients. Provide leadership for clinic policy with a willingness to model and enforce clinic policy.
• Lead the group practice team composed of the Group Practice Coordinator and Scheduler to support effective chair utilization, time, patient, and record management.
• Maintain a consistent presence in all required Zoom meetings with students.
• Partner and liaise with PHCC leadership to ensure aligned processes and communication.
• Coordinate and collaborate with the other Group Practice Leader at the PHCC to maintain continuity in both patient care and student learning
• Direct practice processes and constituents (students, staff, faculty, patients) to support the practice and clinic goals as well as the school vision, purpose, core values, and clinic policies.
• Partner with clinic managers in the supervision of duties provided by clinic staff including group practice coordinators, schedulers, patient care coordinators, and dispensing staff.
• Provide leadership, mentoring, feedback, and guidance for assigned group practice faculty to ensure calibration and teamwork. Partner with the department chairpersons on faculty performance to provide input for MFFE, etc.
• In coordination with department chairpersons, the Associate Dean of Clinical Services (ACDS), the Associate Dean for Oral Health Education (ADHOE) create and supervise both remedial, extensions and enrichment programs for students.
• Develop content for a daily huddle in conjunction with the other Group Practice Leaders, coordinate and collaborate to align with departmental teaching.
• Partner with the ADCS and department chairpersons, and other group practice leaders to consistently communicate about clinic related issues to all stakeholders; conduct quarterly student interviews, class meetings, practice meetings, grading sessions, and huddles.
• Partner with the Outcomes Assessment Team, the ACDS, and IT as related to upgrades, process changes, use of data to support decision making, report writing, and grading.
• Directly supervise students providing patient care for at least one and a half days clinic sessions per week.
• Participate as a member of the emergency response team if needed.
• Supervise the screening process for new patients for the group practice and assign new patients appropriately (including management of beyond the scope patients).Equitably distribute assignment of patients within the group practice to create diverse and balanced compendium of dental experiences for students.
• Manage the orderly transfer of patients' and continuing care between student dentists.
• Overall management of the patient base in the group practice. Partner with the Patient Relations. Liaison related to the management of patient grievances or unusual outcomes.
• Demonstrate respect, empathy, and effective communication with the group's patient pool.
• Partner with the Dental Hygiene Program director in managing Dental Hygiene students assigned to the group practice for integrated clinic.
• Direct the following courses: Patient Management and Productivity I; Clinic Management and Judgement I and prepare students for clinical transition.
• Support the Emergency Clinic.
• Serve on committees as required, including but not limited to: Clinic Advisory, Outcomes Review, CQI, patient safety and SAPPC.
• Directly manage case reviews and intervene as needed in processes such as infection control, records management, radiation safety, unusual outcomes, and other quality assurance measures. Partner with stakeholders to manage exposure incidents and unusual occurrences.
• Participate in various school events including but not limited to student leader- administrator dinners, faculty development day, White Coat Ceremony, Graduation Events, Asilomar Retreat, and Alumni meetings.
• Participate in a 3 yearly 360 review.
• Have the flexibility to travel to San Francisco campus when required, supporting cross-campus initiatives and collaboration.
• Perform all duties as assigned by the COH department chair, which may include additional courses, clinical duties, assisting with administrative tasks, supporting project management, and contributing to department operations as needed.

Minimum Qualifications:

Knowledge of:

• Dental school educational processes.
• Dental school practice management processes.
• Private practice management processes.
• Principles of management and supervision.
• Principals of business communication, including interpersonal interactions and letter and report writing.
• Microsoft Word and Excel.
• Effective management of projects and deadlines.

Experience:

• Minimum three years of dental private practice experience.
• One year of increasingly responsible management experience in a dental school setting.

Education:

• DDS, DMD or equivalent.
• Valid BLS Certification.

Preferred Qualifications:

Ability to:

• Communicate effectively with a diverse population of patients, students, staff, faculty and administration.
• Produce professional and concise reports and written correspondence.
• Analyze financial reports and make appropriate recommendations
• Work independently with minimal supervision.
• Work effectively in a group setting.
• Provide effective leadership, training, and supervision.
• Maintain confidentiality of information.
• Demonstrate professional judgment in all situations.
• Effectively management projects and deadlines.

Distinguishing Characteristics:

• Occasional commitments in the evening or on weekends.
• Commitment and ability to immediately respond to urgent matters.
• Experience and sensitivity in working with people of diverse backgrounds and cultures.
• Demonstrated experience in advancing social justice, equity, and inclusion in a university setting.
• Ability to engage and integrate culturally responsive practices and knowledge in their work.

Other:

• Experience and sensitivity in working with people of diverse backgrounds and cultures.
• Demonstrated experience in advancing social justice, equity, and inclusion in a university setting.
• Ability to engage and integrate culturally responsive practices and knowledge in their work.

Physical Requirements:

The physical demands described here are representative but not definitive of those that must be met by an employee to successfully perform the essential functions of this job.

• Lifting up to 50 pounds.
• Sitting for extended periods (e.g. during student interviews).
• Standing or walking for extended periods (e.g. during supervision of students on the clinic floor).
• Response to medical emergencies (e.g. BLS stabilizing/ lifting/moving injured persons).
• Provide most phases of clinical dentistry including diagnosis and treatment planning, periodontics, radiography, restorative dentistry, endodontics, oral surgery and simple Orthodontics (Invisalign).
• Frequent computer use.
• Occupational exposure to bloodborne pathogens may reasonably be anticipated. Personal protective equipment is expected to reduce or eliminate exposure to routine or limited infectious agents.

Special Instructions:

For in-person roles: This is an in-person role, and the successful candidate must be willing to relocate within California, preferably within 25 miles of the (City) Pacific campus.