Guest Service Agent, Temp.

The University of Mississippi — fondly referred to as Ole Miss — stands as a premier public research institution with a proud legacy of academic distinction. We are devoted to nurturing a vibrant, inclusive community where every member — student, faculty, and staff — can achieve their fullest potential.

Join the Ole Miss Family — Build Your Legacy Here!

Job Summary:

Responsible for greeting guests in an efficient and courteous manner. Serves as first point of contact for the guests and checks them in and out of their rooms, distributes room keys, answers questions and processes payments for hotel services.

Job Description:

• Interacts with the customers to ensure guest check-in, check-out, and billing are carried out efficiently.
• Answers questions about the facility's policies and services.
• Makes advance reservations and handles special requests.
• Issues invoices and collects room fees.
• Handles or appropriately escalates customer service issues.
• Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed

Substitution Statement: An equivalent combination of related experience and education may be considered for this role. Substitutions of the required experience or education will be assessed on a 1:1 substitution basis.

Job Responsibilities:

Customer Service

Education Qualifications:

High School (Required)

Experience:

Relevant experience | No Experience Required | Not Required

Compensation:

$14.00 - $21.00