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The University of Queensland, Saint Lucia QLD, Australia

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"HDR Admissions Officer"

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HDR Admissions Officer

Job Description:

  • Graduate School
  • This is a full-time continuing position with salary in the range $83,776 - $93,121 (HEW 5), plus a generous super allowance of up to 17%.
  • Join a highly supportive team offering career progression and hybrid work (1 day per week WFH), while delivering specialist administrative expertise across the HDR admissions lifecycle.
  • Use your troubleshooting skills and attention to detail to provide expert policy advice and manage high-volume scholarship and application workflows.
  • Based at our picturesque and conveniently located St Lucia campus.

About This Opportunity

The HDR Admissions Officer provides specialist administrative support and expert policy advice to HDR candidates and academic advisors across the university.

Key responsibilities will include:

End-to-End Admissions and Compliance

  • Manage the full lifecycle of high-volume HDR applications and deferrals, ensuring strict adherence to legislative requirements and University policies from submission through to final acceptance.

Specialist Advisory and Stakeholder Engagement

  • Act as a key point of contact for internal stakeholders, candidates, and advisors by providing expert procedural advice, resolving escalated enquiries, and monitoring application progress to ensure timely outcomes.

Data Integrity and Systems Management

  • Execute accurate data entry and maintenance within corporate information systems, generating detailed reports and utilising system expertise to proactively manage workflows and support scholarship selection processes.

Continuous Improvement and Collaboration

  • Drive the enhancement of HDR client services by identifying process efficiencies, collaborating with colleagues across the Graduate School, and contributing to knowledge articles and self-service resources.

About You

  • Hold an undergraduate degree (or equivalent combination of experience and training) and demonstrate excellent organisational skills. You have a proven track record of prioritising competing tasks to meet strict deadlines in a high-volume environment.
  • Exceptional interpersonal, written, and oral communication skills with a strong commitment to customer service. You can liaise effectively with diverse stakeholders at all levels and thrive as a proactive, collaborative member of a team.
  • Demonstrated attention to detail and the ability to apply sound judgement when interpreting complex information. You possess a solid understanding of student administration policies and procedures (or the capacity to rapidly acquire this knowledge) to ensure compliance.
  • Highly computer literate with the ability to rapidly acquire proficiency with new corporate information systems. You are comfortable navigating digital workflows and maintaining data integrity across various platforms.

You must maintain unrestricted work rights in Australia for the duration of this appointment, and may be required to complete background checks including, criminal history and education checks. Employer sponsored work rights are not available for this appointment.

About UQ

As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

  • 26 weeks paid parental leave or 14 weeks paid primary caregiver leave, 17% superannuation contributions, 17.5% annual leave loading.
  • Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight.
  • Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family.
  • Cheap parking, On campus childcare and Salary packaging options.

Want to Apply?

All applicants must upload the following documents in order for your application to be considered:

  • Cover letter addressing the ‘About You’ section
  • Resume

For more information about this opportunity, please contact Shradha at s.dwivedi@uq.edu.au. For application queries, please contact talent@uq.edu.au stating the job reference number (below) in the subject line.

Applications close 9 Feb 2026 at 11.00pm AEST (Job Reference Number - R-60153). Please note that interviews have been tentatively scheduled for week starting 23 Feb 2026.

UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don’t meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.

Our strength as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent, particularly from Australia’s First Nations Peoples. If you require an alternative method to submit your application due to accessibility needs or personal circumstances, please contact talent@uq.edu.au.

If you are a current employee (including casual staff and HDR scholars) or hold an unpaid/affiliate appointment, please login to your staff Workday account and visit the internal careers board to apply for this opportunity. Please do NOT apply via the external job board.

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