HDR Liaison Officer (2 positions available)

HDR Liaison Officer (2 positions available)

• Reference number: 26177
• Term: Ongoing, Full-time basis
• Remuneration: $95,981 to $108,257 pa (HEW5) (inclusive of $81,105 to $91,478 salary pa, 17% superannuation and 17.5% recreation leave loading)
• Location: Both Gardens Point and Kelvin Grove campuses
• Open to: applicants who have ongoing full-time work rights in Australia. Aboriginal and Torres Strait Islander people are strongly encouraged to apply for this position.

Who are we looking for?

We are seeking a HDR Liaison Officer (2 positions available) to join Office of Research Services, Research Portfolio, Academic Division.

As HDR Liaison Officer in the Graduate Research Centre Client Services Team, you are responsible for the delivery of a high level of consistent service provision to support Higher Degree by Research (HDR) students and supervisors during the entire student lifecycle and ensuring continuous improvement of the student and client customer experience. Providing a key contact point for HDR students and staff, you will develop, nurture and maintain effective working relationships to ensure service provision is effective, efficient and aligns with QUT and the Faculty/Centre strategic and policy directions.

We’re offering this role as a hybrid position as part of QUT’s commitment to embracing the opportunities created by a more virtual and connected world.

About us

QUT is a major Australian university with a global outlook and a 'real world' focus. We are an ambitious and collaborative institution that seeks to equip our students and graduates with the skills they will need in an increasingly disrupted and challenged world.

The Graduate Research Centre (GRC) at QUT provides exceptional service and support to Higher Degree by Research (HDR) students. Through the provision of tailored support services, the GRC puts the student at the centre of what we do, striving to exceed the expectations of our HDR students and supervisors from admission through to graduation. The GRC includes two dedicated teams working collaboratively to provide seamless, client-focused, efficient and effective services to HDR students. The Client Services Team acts as the key point of contact and provides a high level of consistent service provision to support HDR students and supervisors during the entire student lifecycle, ensuring continuous improvement of the student and client customer experience. The Admin Services Team delivers operational services, governance and support to ensure a streamlined student research journey..

What you need to succeed

1. Completion of a degree without subsequent relevant work experience; or completion of an associate diploma and at least two years subsequent relevant work experience; or an equivalent combination of relevant experience and/or education/training. 
2. Demonstrated customer service experience and ability to provide informed and relevant advice. 
3. Demonstrated oral and written communication skills with a proven ability to liaise professionally with a diverse range of people at all levels of an organisation. 
4. Demonstrated attention to detail and effective administrative skills, preferably with some experience working with postgraduate research student matters. 
5. Demonstrated ability to manage time and high-volume tasks and to assist with meeting tight deadlines with competing priorities. 
6. Demonstrated digital literacy including the ability to successfully utilise word processing software, spreadsheets and large corporate databases such as TechnologyOne’s Student Management Solution. 
7. Demonstrated commitment to equity, diversity and Indigenous Australian engagement.

Life at QUT

We're committed to building a culture that fosters connection between people and purpose. Beyond personal and professional fulfillment, a career at QUT offers:

• A healthy work-life balance with a blend of on-campus and off-campus work arrangements for applicable positions. 
• Competitive remuneration with up to 17% superannuation and leave loading of 17.5%. 
• Generous parental leave including primary carer parental leave of up to 26 weeks (including 17% super). 
• Stay healthy with Fitness Passport and enjoy discounted rates on private health insurance. 
• Purchased Leave Scheme - up to 8 extra weeks. 
• Salary Packaging Scheme for additional superannuation contributions, vehicle leasing, and on-campus services such as childcare, parking, and gyms. 
• Numerous opportunities for professional development including leadership programs and workshops, and our study assistance scheme.
• Commitment to our Indigenous Australian staff  through initiatives such as the Indigenous Australian Staff Network, Cultural and Ceremonial Leave, Staff Development Workshops, and representation on university committees. 

Explore more benefits of life at QUT.

Belong at QUT 

We are guided by our values of Ambition, Integrity, Inclusiveness, Innovation, and Academic Freedom and our QUT Connections in our mission to inspire and shape the next generation of change-makers. 

As part of our commitment to fostering an inclusive workplace, we proudly support our Indigenous Australians Employment Strategy, aiming for an Indigenous Australian workforce participation of 3.6%. We extend a warm invitation to Aboriginal Australians and Torres Strait Islander people to join us in pursuing a rewarding career at QUT.

We believe that diversity is our strength and are dedicated to creating safe, inclusive spaces where everyone can thrive. We strongly encourage individuals from diverse cultures, ages, linguistic backgrounds, sexual orientations, and gender identities, and those who are living with disabilities to apply for positions at QUT.

At QUT, diversity is not just embraced—it's celebrated. See our commitment

How to Apply

Discover the possibilities that await with a career at QUT. If you're ready to embark on a journey of innovation and opportunity, we're excited to meet you.

Find out more about this position and submit your application by clicking 'Apply' or the link below.

View the job details at: HDR Liaison Officer (2 positions available)

Job opens: 17-Apr-2026

Applications Close: 06-May-2026 at 11.30pm

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