Why Your Role Matters

The Head of Psychology and Wellbeing provides strategic leadership for UNSW’s Psychology and Wellbeing Service, Student Support Advisor program, Complex Case Management Service, and mental health intake, triage and brief intervention services.

This leadership role is focused on designing and delivering scalable, evidence-informed services that respond to the increasing complexity of student mental health and psychosocial needs. With a strong focus on prevention, early intervention, coordinated support, and student belonging, the role plays a critical part in shaping how UNSW supports students to navigate challenges and progress successfully through their studies.

As a core member of UNSW’s clinical governance group, the Head of Psychology and Wellbeing provides expert oversight of student mental health and wellbeing services, ensuring alignment with best-practice standards, legislative requirements, and UNSW’s values.

The role reports to the Director, Wellbeing and has four direct reports.

Key responsibilities include:

• Lead the design, delivery, and continuous improvement of UNSW’s integrated mental health, wellbeing, and psychosocial support service model
• Provide expert leadership across clinical governance, quality assurance, service strategy, demand management, and risk-informed practice
• Lead University-wide policies, frameworks, standards, and procedures relating to student mental health, wellbeing, psychosocial risk, and support services
• Build and lead high-performing multidisciplinary teams, supporting workforce capability, shared care pathways, and collaborative practice
• Oversee inclusive, trauma-informed, and accessible services that respond to diverse student needs, including priority and under-represented cohorts
• Develop and oversee stepped-care pathways and coordinated support for students with complex, acute, or escalating needs
• Strengthen strategic relationships with Faculties, accommodation, internal services, and external providers to support preventative and early intervention approaches
• Lead the University’s approach to student mental health risk, critical incidents, behavioural risk, and complex psychosocial matters
• Use service data, demand trends, outcomes, and emerging risks to provide strategic advice to senior leaders and governance committees

About You

You are an experienced mental health and wellbeing leader with a strong track record in leading multiple complex services, managing risk, and building high-performing multidisciplinary teams. You bring clinical credibility and a passion to support students’ mental health and wellbeing.

You are confident working with senior stakeholders, navigating complex organisational environments, and shaping service models that are safe, sustainable, inclusive, and responsive to evolving student needs.