"Health Support Officer"

$74,617 to $78,502

Ongoing, full-time

Kelvin Grove (hybrid option available)

Reference number: 25681

Term: Ongoing, Full time

Remuneration: $86,571 to $91,079 pa. (HEWA4) (inclusive $73,154 to $76,963 salary pa, 17% superannuation and 17.5% recreation leave loading)

Location: Kelvin Grove (hybrid option available)

Open to: Current staff members of QUT who have ongoing full-time work rights in Australia. In support of our strategic priority of Indigenous Australian success, Aboriginal Australians and Torres Strait Islander people who are not QUT staff are also eligible and encouraged to apply.

Who are we looking for?

We are seeking a Health Support Officer to join Office of the Deputy Dean, Faculty of Health.

You responsible for providing assistance to the QUT Health Clinics service teams in the areas of clinical services, business and administration operations. An important part of this role involves working across diverse tasks in a health service and teaching environment to provide operational support to the QUT Health Clinics staff and students. The successful applicant for this role will be responsible for supporting duties required for a number of key areas including community engagement, business support, clinical services, and administration and providing assistance to the manager as required for reports, audits, and events. Working closely with other team members, faculty and school staff, and departments including IT, Finance and Facilities Management. This position plays a pivotal role in ensuring service continuity and expertise in the QHC patient management system, CareRight, providing coding, system maintenance and support to QHC staff and students.

We’re offering this role as a hybrid position as part of QUT’s commitment to embracing the opportunities created by a more virtual and connected world.

About us

QUT is a major Australian university with a global outlook and a 'real world' focus. We are an ambitious and collaborative institution that seeks to equip our students and graduates with the skills they will need in an increasingly disrupted and challenged world.

The QUT Health Clinics (QHC) provides student-led patient care to the community. Real world experienced clinicians train students in quality healthcare, using advanced technology and current research evidence. The QHC Optometry, Podiatry, Psychology and Counselling, Nutrition and Dietetics, Exercise Physiology and Eating Disorders clinics provide interdisciplinary clinical care including outreach services, Indigenous healthcare, aged care services, school screenings, and other community initiatives.

What you need to succeed

1. Education, training and/or experience equivalent to the completion of an associate diploma level qualification or higher in conjunction with relevant health related work experience.
2. Demonstration of a high level of oral and written communication skills with the ability to draft a range of written material including reports, correspondence, emails and meeting minutes.
3. Strong attention to detail and demonstrated organisational and time management skills to meet QHC strategic objectives and prioritise personal schedules to meet deadlines and maintain QHC operational requirements.
4. Demonstrated interpersonal skills with the ability to work well in a team environment and contribute actively to team cohesiveness.
5. Demonstrated computer literacy including proficiency in providing quality document control, high level use of MS Office Suite and in-depth knowledge and experience with the CareRight patient management system including solving system issues and providing coding for assessment development.

Life at QUT

We're committed to building a culture that fosters connection between people and purpose. Beyond personal and professional fulfillment, a career at QUT offers:

• A healthy work-life balance with a blend of on-campus and off-campus work arrangements for applicable positions.
• Competitive remuneration with up to 17% superannuation and leave loading of 17.5%.
• Generous maternity leave including primary carer parental leave of up to 26 weeks (including 17% super).
• Stay healthy with Fitness Passport and enjoy discounted rates on private health insurance.
• Purchased Leave Scheme - up to 8 extra weeks.
• Salary Packaging Scheme for additional superannuation contributions, vehicle leasing, and on-campus services such as childcare, parking, and gyms.
• Numerous opportunities for professional development including leadership programs and workshops, and our study assistance scheme.
• Commitment to our Indigenous Australian staff through initiatives such as the Indigenous Australian Staff Network, Cultural and Ceremonial Leave, Staff Development Workshops, and representation on university committees.

Explore more benefits of life at QUT.

Belong at QUT

We are guided by our values of Ambition, Integrity, Inclusiveness, Innovation, and Academic Freedom and our QUT Connections in our mission to inspire and shape the next generation of change-makers.

As part of our commitment to fostering an inclusive workplace, we proudly support our Indigenous Australians Employment Strategy, aiming for an Indigenous Australian workforce participation of 3.6%. We extend a warm invitation to Aboriginal Australians and Torres Strait Islander people to join us in pursuing a rewarding career at QUT.

We believe that diversity is our strength and are dedicated to creating safe, inclusive spaces where everyone can thrive. We strongly encourage individuals from diverse cultures, ages, linguistic backgrounds, sexual orientations, and gender identities, and those who are living with disabilities to apply for positions at QUT.

At QUT, diversity is not just embraced—it's celebrated. See our commitment

How to Apply

Discover the possibilities that await with a career at QUT. If you're ready to embark on a journey of innovation and opportunity, we're excited to meet you.

Find out more about this position and submit your application by clicking 'Apply' or the link below.

View the job details at: https://qut.nga.net.au/?jati=BE7AF5C1-3196-48EB-E0D5-E465DBD3C5DD

Job opens: 26-Nov-2025

Applications Close: 03-Dec-2025 at 11.30pm

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