Hearing Aid Technician

Position Summary

Provides technician support to the overall hearing aid program and audiologists.

Job Responsibilities

• Using clinical databases, order, track and prepare hearing aids, bone conduction devices and other technology for upcoming patient appointment; maintain and track supply inventories of clinical consumables, devices, services, etc.
• With training, troubleshoot and perform minor hearing device repairs for scheduled or walk-in patients.
• Communicate with audiologists concerning updates on orders, insurance verifications or prior authorizations. Assist the audiologists in the completion of clinical appointments as needed.
• Maintain inventory of loaner devices including those procured for temporary use from manufacturers as well as those purchased by our clinic using donor funds.
• Update hearing aid manufacturer software as necessary. Participate in all scheduled technology update sessions held by hearing aid manufacturer representatives.
• Performs other duties as assigned.

Education

• High School Diploma

Experience

Knowledge of audiology equipment and basic hearing aid functions.

Knowledge, Skills and Abilities

• Ability to trouble-shoot technical issues.

Licenses and Certifications

• New York State Hearing Aid Dispensing license