"Housing Administration Coordinator"

The Housing Administration team is made up of 3 Housing Administration Coordinators reporting to the Associate Director of Housing Administration. While all Coordinators are cross-trained, each has a specific area of focus: First-Year Housing, Non-First Year Housing, and Communication and Customer Service. We are currently hiring for the Communication and Customer Service Coordinator.

The team is responsible for implementing and managing the day-to-day responsibilities of housing administration processes including housing applications, occupancy management, the online MyHousing portal, supervision of student desk staff, and any other processes related to housing administration. Additionally, the selected candidate will plan, develop, and execute the online housing application processes for renewal, sign-up, and new applicants; manage housing assignments, cancellations, and room changes for each semester. Perform regular audits of all residential data as it relates to the housing management system. Create custom reports as requested by University Housing staff; troubleshoot staff and student questions as it relates to applications, occupancy, room changes, cancellations, and move-in and move-out processes; and coordinate all communication for prospective residents.