HR and Administration Specialist

Location: Raleigh, NC

Essential Job Duties:
As the Human Resources Specialist, you will serve as the first point of contact for HR needs within the Small Business and Technology Development Center (SBTDC) at NC State and across the statewide program, which includes 11 Regional Service Centers and 16 offices located across the UNC System. Reporting to the SBTDC Director of Finance and Administration, you will work closely with SBTDC District Directors, management, and University Human Resources departments across the UNC System to coordinate HR processes and ensure compliance with Federal, State, and University policies.

In this role, you will manage a broad range of HR functions, including recruitment and hiring, position management, leave administration, payroll, performance management, classification and compensation, and basic benefits inquiries, supporting employees across EPS, SHRA, Time-Limited, Temporary, Student Worker, and no-pay appointment categories. You will independently manage confidential and time-sensitive HR matters, balancing competing priorities while providing professional, accurate, and timely support to the statewide program.

Key Responsibilities

HR Operations & Employee Support

• Serve as the primary HR point of contact for SBTDC's 11 Regional Service Centers, coordinating with NC State Human Resources and HR partners across the UNC System to provide guidance and support to managers and employees.
• Manage employee and position actions across PeopleSoft and PeopleAdmin, including full-time, part-time, temporary, and no-pay appointments from hire through separation.

Recruitment, Onboarding & Performance Management

• Coordinate recruitment and statewide hiring processes and support onboarding and offboarding activities, including SBTDC New Employee Orientation and required documentation.
• Manage leave administration and performance management processes, including WolfTime and training for supervisors on applicable systems and procedures.

HR Policy, Compensation & Data

• Interpret and apply Federal, State, University, and SBTDC policies and procedures; develop HR standard operating procedures and guidance for senior leadership.
• Maintain and analyze statewide employee and position data, including salary information, job descriptions, salary ranges, payroll distributions, state-funded payroll budgeting, and time and effort reporting; compare SBTDC salary ranges with national SBDC salary data.

Program & Process Improvement

• Participate in statewide teams and projects that support HR process improvements, program efficiencies, and consistency across regional centers.

In this role, you will have the opportunity to make a meaningful impact by supporting HR operations across the SBTDC statewide program and helping ensure employees and managers receive accurate, timely, and professional HR support. If you are an organized and service-focused HR professional who enjoys supporting employees and leaders, managing complex priorities, and providing thoughtful guidance on HR matters, we welcome you to apply.

Other Work/Responsibilities:
In addition to the core responsibilities of this role, there may be occasional opportunities to take on additional duties. This offers an opportunity to build on your skills, explore new areas, and gain a deeper understanding of the department's operations.

Minimum Experience/Education:

• Bachelor's degree; or an equivalent combination of training and experience.
• All degrees must be received from appropriately accredited institutions.

Required Qualifications:

• Exercise discretion and sound judgment when handling confidential employee and HR information.
• Interpret and apply Federal, State, and University policies and procedures to HR matters.
• Independently manage multiple priorities, maintain accurate records, and meet competing deadlines.
• Analyze HR issues, resolve problems, and identify opportunities to improve processes and service delivery.
• Communicate effectively and build productive working relationships with employees, managers, University HR partners, and statewide stakeholders.

Preferred Qualifications:

• Familiarity with human resources practices and operations in a higher education environment.
• Familiarity with Federal, State, and UNC System HR policies and procedures.
• Experience using NC State HR systems, such as PeopleSoft and PeopleAdmin.

Required License or Certification:
N/A

AA/EEO Statement:
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.