leader/manager and works closely with all members of the HR team. This role partners regularly with payroll/finance, benefits vendors, and internal departments to ensure timely, accurate processing and a positive employee experience.

Essential Functions:

• Maintain accurate, confidential employee records (paper and electronic), including filing, scanning, retention, and document control;
• Organize HR department files and shared drives; support audits and information requests by locating and preparing documentation;
• Track benefits changes and life events (new enrollments, changes, terminations) and coordinate submissions with the benefits administrator and/or vendors; follow up to confirm updates are processed;
• Assist with onboarding logistics (new hire paperwork distribution/collection, system access requests as directed, orientation scheduling support);
• Provide first-level HR customer service by responding to general inquiries via email/phone, triaging requests, and escalating sensitive or complex issues appropriately;
• Process HR invoices and purchase requests: collect backup documentation, code/route for approval, track status, and reconcile discrepancies with vendors and finance partners;
• Assist with HR investigations serving as notetaker, compiling documentation, and updating cases in Maxient;
• Support HR projects (e.g., process improvements, policy/handbook updates, surveys) by tracking action items, maintaining project files, and preparing draft communications or reports;
• Assist with HR events and logistics (orientation sessions, trainings, recognition activities) including scheduling, room set-up, materials preparation, catering coordination, and attendance tracking;
• Maintain HR calendars, distribution lists, and trackers; generate routine status updates and ensure deadlines are met.

Additional Functions:

• Assists with event planning;
• Respect and maintain confidentiality, parameters of operation, professional protocols, and individual privacy;
• Perform other duties as assigned by the Vice President of Human Resources or designee.

Essential Characteristics:

• Strong organization and attention to detail; ability to maintain accurate records and trackers.
• Customer-service mindset with professional, tactful communication and sound judgment.
• Ability to handle confidential information with discretion and integrity.
• Proficiency with Microsoft Office/Google Workspace and comfort learning HRIS and vendor portals.
• Ability to manage multiple priorities, follow through on deadlines, and work effectively in a small team.

Minimum Qualifications:

• High school diploma or GED required.
• 0-2 years of administrative, customer service, or HR support experience preferred.
• Demonstrated ability to organize files and maintain accurate data in spreadsheets/trackers.
• Experience processing invoices, expense reports, or purchase orders is a plus.
• Ability to work collaboratively, take direction, and proactively identify administrative needs in a fast-paced environment.

Preferred Qualifications:

• Bachelor's degree in Human Resources, Business, or related field preferred (or equivalent experience).
• Experience with Data Analysis and Reporting.
• Familiarity with Ellucian Banner.

Salary Range: $21.00 to $24.00 hourly

leader/manager and works closely with all members of the HR team. This role partners regularly with payroll/finance, benefits vendors, and internal departments to ensure timely, accurate processing and a positive employee experience.

Essential Functions:

• Maintain accurate, confidential employee records (paper and electronic), including filing, scanning, retention, and document control;
• Organize HR department files and shared drives; support audits and information requests by locating and preparing documentation;
• Track benefits changes and life events (new enrollments, changes, terminations) and coordinate submissions with the benefits administrator and/or vendors; follow up to confirm updates are processed;
• Assist with onboarding logistics (new hire paperwork distribution/collection, system access requests as directed, orientation scheduling support);
• Provide first-level HR customer service by responding to general inquiries via email/phone, triaging requests, and escalating sensitive or complex issues appropriately;
• Process HR invoices and purchase requests: collect backup documentation, code/route for approval, track status, and reconcile discrepancies with vendors and finance partners;
• Assist with HR investigations serving as notetaker, compiling documentation, and updating cases in Maxient;
• Support HR projects (e.g., process improvements, policy/handbook updates, surveys) by tracking action items, maintaining project files, and preparing draft communications or reports;
• Assist with HR events and logistics (orientation sessions, trainings, recognition activities) including scheduling, room set-up, materials preparation, catering coordination, and attendance tracking;
• Maintain HR calendars, distribution lists, and trackers; generate routine status updates and ensure deadlines are met.

Additional Functions:

• Assists with event planning;
• Respect and maintain confidentiality, parameters of operation, professional protocols, and individual privacy;
• Perform other duties as assigned by the Vice President of Human Resources or designee.

Essential Characteristics:

• Strong organization and attention to detail; ability to maintain accurate records and trackers.
• Customer-service mindset with professional, tactful communication and sound judgment.
• Ability to handle confidential information with discretion and integrity.
• Proficiency with Microsoft Office/Google Workspace and comfort learning HRIS and vendor portals.
• Ability to manage multiple priorities, follow through on deadlines, and work effectively in a small team.

Minimum Qualifications:

• High school diploma or GED required.
• 0-2 years of administrative, customer service, or HR support experience preferred.
• Demonstrated ability to organize files and maintain accurate data in spreadsheets/trackers.
• Experience processing invoices, expense reports, or purchase orders is a plus.
• Ability to work collaboratively, take direction, and proactively identify administrative needs in a fast-paced environment.

Preferred Qualifications:

• Bachelor's degree in Human Resources, Business, or related field preferred (or equivalent experience).
• Experience with Data Analysis and Reporting.
• Familiarity with Ellucian Banner.

Salary Range: $21.00 to $24.00 hourly