HR Assistant- Shared Services Member
Job Story
Making an impact happens in this position in so many ways and with so many people!
Our team focuses on providing detailed and accurate service to our university partners in all aspects related to hiring, onboarding & after hire updates. This makes this position dedicated to customer service and problem resolution to solution focused. Downstream effects of our work impact multiple systems and partners. We seek an individual who can identify errors others miss & ensure the team is being as accurate, effective & efficient as possible. Your day can change from standard daily tasks to switching gears into problem solving mode or address customer concerns in an instant & then end with an appointment with an employee. The ability to move seamlessly from task to task when interruptions happen, but you are not rattled by this in order to be successful. Recovery from interruptions and regaining focus for attention to detail is a must. This position also provides you with variety in your day, as well as perpetual learning opportunities in the realm of HR.
Join the team who helps new employees get started on the right foot, transitions across the university, departments seeking us out for guidance, & depend on us to ensure compliance with all employment aspects at the university!
Job Summary
Assists with day-to-day operations of one (1) or more human resources functional areas.
Essential Functions
Provides support to staff in various functional areas by assisting with administering, monitoring, and coordinating programs and processes. Provides information and assistance to employees by ensuring effective communication and prompt resolution of requests and questions. Collects, compiles, enters, and verifies data for employee records. Reviews and verifies incoming and outgoing documentation for completeness, accuracy and compliance. Assists with the development, planning and implementation of meetings and events which may include scheduling space, room set-up, follow up with customers, and preparing materials, as needed.
Job Duties
- Actively engage department(s) regarding the formal hiring processes and practices at the university, ensuring they fall within compliance &/or policy guidelines.
- Review of documentation, providing guidance within system operations & university practices.
- Carries out the daily operations of core HR functions, supporting the hiring processes and after hire transitions. Examples include: running background checks, form completion, storage of documentation, performing I-9 appointments, audit of employee information, & cross checking of info provided by depts pertinent to university processes.
- Ensures confidentiality and compliance with institutional policies and other regulations governing HR. Reviews, collects and validates data from systems, forms, or other sources to ensure accuracy.
- Conducting yourself as a professional, ethical, & trustworthy member of HR for the university.
- Develops training materials, guides, or reference documents for internal needs or the university at large.
- Triages questions and issues, determining when escalation or referral to another HR member is appropriate.
- Provide options to stakeholders/depts to operate within, steering them to the appropriate course of action for their needs; OR if not possible, providing them context as to why they cannot proceed.
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