Develops communication documents such as spreadsheets, letters,
and informational flyers.
Maintains a shift log for all incidents and reports occurring
during assigned shift.
Maintains log and IDs of all visitors.
Assists the Resident Director with general office duties and
reports as needed.
Operational Responsibilities
- Ensure front desk is staffed nightly during shift or as
assigned. Occasionally work overtime as needed.
- Immediately respond to emergencies and incidents, contact
Campus Police or designated entity and serve as initial
first-responder until relieved by emergency response personnel or
appropriate supervisor.
- Complete and submit Incident Reports for all incidents that
occur during assigned shift.
- Assists with entering requisitions into Colleague for assigned
building budget.
- Assists with tracking and ordering office supplies as
needed.
- Submit work orders in TMA immediately for emergencies and
within 1-2 business days for non-emergencies.
- Conduct inventory checks and submit reports.
- Complete tasks and assignments within a timely manner and by
the initial deadline.
- Assists with monitoring the assigned residential community
during shift to ensure a safe, clean and well-maintained living and
learning environment.
- Assists with monitoring computer lab daily to ensure paper and
supplies are provided.
- Other duties as assigned.
Customer Service
- Provides exceptional customer service to students, faculty,
staff and the general public.
- Respond to inquiries, complaints, and requests within a timely
manner (not to exceed 2 business days unless communication is made
acknowledging an estimated time for response).
- Answer telephones, emails and greets faculty, staff, students,
and visitors in a highly professional, warm and friendly
manner.
- Perform other duties as assigned.
The FDA position is an overnight position with a schedule from
10:30pm - 7:00am during the fall and spring terms. During the
summer the FDAs have the option to stick with the overnight shift
or work 7am - 3:00pm or 3:00pm - 11:00pm.
Salary: starting at $35,000 yearly
Special Instructions:
You will be provided with confirmation of receipt when your
application and/or résumé is submitted successfully. Please refer
to “Your Application” in your account to check the status of your
application for this position.
Candidates may show interest by submitting via online, the
following:
1. A letter of interest (via cover letter).
2. A current resume (via resume).
3. Completed Application via Workday
4. Transcripts of highest degree conferred (unofficial transcripts
accepted, however, official transcripts are required of finalist)
(via transcripts).
5. Names and contact information for three job references (include
with resume).
Application and/or résumé for this position must be submitted
electronically by 11:59 p.m. on the closing date through the
Workday Human Capital Management System (HCM). Mailed, emailed,
faxed, or hand delivered applications and/or résumés will not be
accepted. Applicants who possess an Interagency Placement Screening
Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as
issued under the Department of Human Resources Management (DHRM)
Policy 1.30 Layoff (Commonwealth of Virginia Employees Only), must
attach these forms when submitting their state application and/or
résumé. The decision to interview an applicant is based solely on
the information received for this position from either the
electronic application and/or résumé. RMS provides a confirmation
of receipt when your application and/or résumé is submitted
successfully. Please refer to “Your Application” in your RMS
account to check the status of your application for this
position.
Norfolk State University conducts background checks on all
candidates identified as a finalist for employment consideration.
The type of background check(s) performed are dependent upon the
type of position for which you have been identified as a finalist
and may include criminal history, including sexual offender
registry checks, reference checks, degree validation, DMV (driving)
records, license verification, and credit report reviews. The
results of background checks are made available to University
employing officials. As a finalist, you will be required to sign an
Authorization to Release form. Norfolk State University utilizes
Form I-9 and E-verify in the verification of eligibility for
employment. Applicants must be authorized to work in the U.S.
without employer sponsorship.
Contact Information:
Name: Office of Human Resources
Phone: 757-823-8160
Email: NO EMAILED DOCUMENTS ACCEPTED
In support of the Commonwealth’s commitment to inclusion, we are
encouraging individuals with disabilities to apply through the
Commonwealth Alternative Hiring Process. To be considered for this
opportunity, applicants will need to provide their Certificate of
Disability (COD) provided by a Vocational Rehabilitation Counselor
within the Department for Aging & Rehabilitative Services
(DARS), or the Department for the Blind & Vision Impaired
(DBVI). Veterans are encouraged to answer Veteran status questions
and submit their disability documentation, if applicable, to
DARS/DBVI to get their Certificate of Disability. If you need to
get a Certificate of Disability, use this link:
Career Pathways for Individuals with Disabilities, or call DARS
at 800-552-5019, or DBVI at 800-622-2155.
Each agency within the Commonwealth of Virginia is dedicated to
recruiting, supporting, and maintaining a competent and diverse
work force.
Equal Opportunity Employer
Contact Pathways
