Human Resources Coordinator

About Us

Since our founding in 2005, Georgia Gwinnett College (GGC) has been dedicated to providing an exceptional educational experience to our students. At GGC, we believe that our students' success is our success, and we are committed to creating a culture that supports and uplifts them throughout their academic journey.

As a member of our faculty or staff, you will become part of a dedicated and passionate community of educators and professionals. Together, we work towards a common goal of empowering our students to achieve their full potential, both academically and personally. We take pride in our student body, which represents a multitude of backgrounds, perspectives, and experiences. Whether you are involved in teaching or providing essential services, your contribution will make a significant impact on the lives of our students and the broader community.

In addition to our commitment to student success, we also value the well-being and professional growth of our employees. We offer a comprehensive benefits package, designed to support the needs of our faculty and staff. From competitive compensation to health and wellness programs, and professional development opportunities to work-life balance initiatives, we strive to create an environment where everyone can thrive and feel valued.

Located in the thriving community of Gwinnett County, GGC offers a rich cultural and social landscape that enhances the overall college experience. Our backdrop is a beautiful, modern 260-acre campus located just 30 miles northeast of downtown Atlanta. Our students and employees benefit from the close proximity to various local amenities, including shopping, dining, entertainment, and outdoor recreational opportunities. This vibrant community serves as an extension of our campus, providing a stimulating environment for personal and professional growth.

Join GGC and become part of a dynamic team that plays a pivotal role in shaping the lives and celebrating the achievements of our students. Together, let's make a positive impact and empower the next generation of leaders.

Job Summary

The Human Resources Coordinator provides in-depth organizational support to HR Employee Relations and Special Programs as well as overall support to Human Resources to ensure effective and efficient service to the campus community. Serving as the first point of contact for Human Resources, this position plays a key role in establishing a welcoming environment that supports excellent service for our students, staff, faculty, and community at large.

Responsibilities

• Provides front office coverage by welcoming new GGC staff and assisting with documentation related to new hires, also receiving visitors by greeting, directing, and announcing them for their appropriate HR contact, Serves as a liaison for HR with all initial inquiries, ensuring smooth communication and prompt resolution of requests and questions including follow-up where needed. Answers, screens, and directs telephone calls, providing information or referrals. Responsible for providing a wide spectrum of support ranging from, but not limited to, special projects, filing, compliance review, events, scheduling and correspondence. Provides support on employee correspondence ensuring timely communication.
• Manages the HR@ggc email portal including initial tier one level responses and escalating or forwarding inquiries to appropriate HR staff.
• Serves as the first point of contact for employees initiating Workers' Compensation claims or workplace accommodation requests. Generates reports and track trends related to Workers' Compensation claims and accommodation requests to help identify areas for improvement. Maintains up-to-date and accurate records for Workers' Compensation claims and accommodation requests.
• Responsible for maintaining employee records and ensuring accurate documentation of employee relations matters. Assist in preparing reports, presentations, and data summaries related to employee relations metrics.
• Serves as the primary point of contact for all ePerformance-related inquiries and is responsible for creating, transferring, and deleting performance evaluations.
• Maintains and files various HR documents for recordkeeping purposes. Provides assistance with HR on/offboarding processes and maintains support of data input related functions.
• Supports office HR special projects and events by helping coordinate engagement initiatives, well-being programs, or recognition efforts.
• Provides assistance with Grizzly learning by assigning compliance training to new employees.
• Performs other duties as assigned.

Required Qualifications

2 Year / Associate Degree
Two years of administrative support or customer service experience

Preferred Qualifications

4 Year / Bachelor's Degree
2 years of experience in a college or university Human Resources office/Bachelors Degree

Proposed Salary

42,100 - 50,500

Salary offer will be dependent on candidate's experience and qualifications, internal equity considerations, budget availability, and salary administration guidelines.

Knowledge, Skills, & Abilities

• Skills and proficiency in data entry
• Skills in verbal and written communications with the ability to communicate with all levels of the organization
• Skills in time management with the ability to multi-task and prioritize to meet deadlines
• Knowledge of MS Office, including Excel and Word
• Ability to work in a fast-paced environment
• Ability to perform duties in an independent fashion
• Ability to maintain sensitive and/or highly confidential materials requiring complete discretion