Position Overview

The HR Data Specialist serves as a key operational and analytical partner within the Human Resources team, responsible for executing HR business processes, managing day-to-day case resolution, and supporting system enhancements across HR technology platforms including AskHR, Oracle Cloud HCM, and Kuali Forms. This role completes a wide range of daily operational tasks that are often cross-functional in nature, requiring coordination across multiple HR areas and stakeholders to ensure efficient and accurate processing. Working closely with the Senior HR Analyst, this position contributes to process documentation, system testing, and continuous improvement efforts.

This is an onsite, hybrid position.

Responsibilities

Case Management & AskHR Operations

Serve as the primary handler for AskHR case intake, triage, and resolution, ensuring timely and accurate responses to campus inquiries.
Maintain and contribute to the AskHR knowledge base, ensuring articles are current, accurate, and aligned with HR policies and processes.
Manage AskHR category configuration and process how-to cases in collaboration with the Senior HR Analyst.
Execute data clean-up requests and audits submitted through AskHR in partnership with the HR Data Specialist.

Oracle HCM & Testing Support

Support Oracle Cloud HCM regression testing and release note review cycles, under the direction of the Senior HR Analyst.
Assist in the development of test scripts, validate outputs, and ensure system changes align with business requirements prior to deployment.
Assist with new feature evaluation and project management activities related to Oracle system updates.

Operational HR Workflows

Process affiliate background checks and manage the DocuSign workflow for affiliate onboarding.
Coordinate volunteer background check submissions and track completion.
Manage change assignment approval routing and salary change processing as delegated.

Process Documentation & Collaboration

Assist in the creation and maintenance of HR business process documentation, SOPs, and process maps.
Support the HR Product Inventory and HR Project Inventory as assigned.
Collaborate with the Senior HR Analyst and HR Data Specialist to identify process improvement opportunities based on day-to-day operational experience.
Contribute to training materials and participate in training sessions to support campus users on HR systems and processes.

Student & Part-Time Hiring

Serve as the primary processor for student and part-time hire requests, including intake, assignment creation, work relationship establishment, and costing in Oracle HCM.
Manage student position creation and ongoing position management within Oracle.
Process stagehand and other specialized part-time hire requests in partnership with the HR Data Specialist.

Required Qualifications

Bachelor's degree in Human Resources, Business Administration, or a related field required.
0-2 years of experience in HR operations, HR systems administration, or a related field.
Experience working with HR technology platforms; familiarity with Oracle Cloud HCM and/or Salesforce preferred.
Strong attention to detail and commitment to accuracy in data management and case handling.
Effective written and verbal communication skills with the ability to respond to campus inquiries in a clear and professional manner.
Ability to manage multiple priorities and deadlines in a fast-paced environment

Preferred Qualifications

Experience with Oracle Cloud HCM, Salesforce, Kuali Forms or similar digital HR products/platforms.
Familiarity with student employment or part-time hiring processes in a higher education environment.
Knowledge of HR process improvement practices (Agile, Lean) is a plus.