Human Resources Generalist
Position Overview
Position Summary
The Office of Human Resources seeks a customer-focused Human Resources Generalist to provide professional HR support in recruitment, onboarding, employee relations, HRIS administration, records management, compliance, and customer service. This position serves as a trusted resource for employees, applicants, supervisors, and campus departments while ensuring compliance with University, UNC System, State, and Federal policies and regulations. 100% in person position, this role is not eligible for remote/ hybrid work.
Essential Duties
- Serve as the primary point of contact for HR inquiries and provide guidance on employment, recruitment, onboarding, leave, payroll, benefits referrals, and HR policies. Front desk office support.
- Assist applicants with the online application process and coordinate background checks and new employee onboarding.
- Interpret and apply University and State HR policies, review personnel actions for compliance, and assist departments with hiring and HR transactions.
- Maintain employee records, process HR transactions in Banner and PeopleAdmin, prepare reports, ensure data integrity and electronic scanning of personnel files.
- Conduct HR audits (desk, leave, policies, website), support compliance initiatives, update HR communications and website content, and administer the Employee Service Awards Program and Succession Planning.
- Provide operational support by coordinating meetings, training, purchasing, office operations, and special projects.
Minimum Qualifications
- Bachelor’s degree in Human Resources, Business Administration, or a related field; or an equivalent combination of education and experience. Prior experience in a human resources, administrative, or customer service role preferred.
- Strong customer service, communication, organizational, and problem-solving skills.
- Experience with Microsoft Office
Preferred Qualifications
- Higher education Human Resources experience.
- Experience with Banner, PeopleAdmin, or similar HR systems.
- Knowledge of UNC System or North Carolina State Human Resources policies.
- SHRM-CP, SHRM-SCP, PHR, or SPHR certification preferred.
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