IDS Cloud & Infrastructure Services Lead

Position Details

Continuing | Full -Time

Higher Education Officer Level 10 | $147,656 - $156,497

Location: Bedford Park / Kaurna Country

View Position Description

About the Role

This is an exciting opportunity for a strategic and people-focused leader to shape the future of Cloud and Infrastructure Services at Flinders. In this role, you will have the chance to lead a high-performing team, influence enterprise-wide technology direction, and drive reliable, sustainable services that support the University’s digital ambitions.

You will play a key role in leading change, strengthening strategic partnerships, improving services, and delivering meaningful outcomes across the organisation, all while helping your team grow and succeed.

As a key leader in the larger IDS team, some of your position responsibilities are:

Providing University-wide strategic leadership across the broader technology landscape, shaping the direction of foundational digital capabilities that extend beyond the Cloud & Infrastructure Services team, ensuring digital infrastructure decisions are integrated, forward-looking, and aligned with enterprise architecture and institutional strategy.

Strategic oversight of key cloud & infrastructure initiatives, ensuring alignment with the University’s digital vision and roadmap. This includes working in close collaboration with leaders and specialists across IDS to ensure that Cloud & Infrastructure Services activities are effectively integrated with broader divisional priorities such as infrastructure, platforms, cyber security, and emerging technologies supporting a unified, strategy-led approach to digital service delivery. Developing business cases for new or enhanced technologies and solutions to support the delivery of the roadmap

Managing day-to-day vendor interactions and relationships using sound commercial judgement in accordance with University procurement policies.

Leading the establishment and continuous improvement of an agile based approach to manage, refine, and prioritise the activity backlog based on relevant customer and IDS priorities. Balancing the need to support day to day operations in a stable and reliable manner, with the need to undertake functional enhancements and new features for customers.

For a more comprehensive list, please review the Position Description

About You

An experienced team manager, you are well versed in leading a team to its full potential, including high level interpersonal and relationship management skills and the ability to manage staff performance, along with resource management to inform capacity planning, professional development, staff support and wellbeing, staff recruitment and other staffing matters.

You possess advanced strategic thinking, planning and analytical skills and actively contribute to achieve outcomes and goals, and possess extensive experience of senior level leadership interactions, including the requirement to report up the appropriate level.

Keys to your success include:

Extensive experience in building and managing customer relationships in a strategic and long-term context. Our major vendors include Microsoft, AWS, RedHat, Cisco, HP, Dell, NetApp, Hitachi or EMC to ensure successful delivery of products and services.

Proven experience in agile ways of working including exposure to scaled agile methodologies and/or collaborating and delivering through a matrix structure

High level interpersonal influence and demonstrated ability to negotiate and communicate effectively with staff and customers across a diverse organisation particularly during the design, management and implementation of customer solutions.

Solid experience of contract management and financial consideration and impacts, background of dealing with complex procurement, legal and vendor obligations with a financial mindset.

Higher education experience is advantageous, however, it is expected that the successful candidate will hold an appropriate tertiary qualification in Information Technology or relevant technical area, and / or equivalent relevant experience in an IT environment.

About IDS

IDS are a pivotal resource of the University, providing information and digital technology services and support to the Flinders University staff and student community. The IDS team apply technical expertise to support university projects and provide core services such as the IDS Service Desk, Audio visual, simulation and event services, Information security and identity access management services and more.

We do what’s right, even when it’s hard. We back ourselves and each other. We imagine better ways and make them happen. We aim high & keep improving.

Life at Flinders

We're transforming and investing in people and facilities to create contemporary, stimulating, and satisfying learning and work environments that reflect our core values of excellence, innovation, courage, and integrity. Flinders is refocusing its strategic priorities with the aim of elevating its performance to be a top ten Australian university, and amongst the top 1% in the world.

Reaching beyond the limits of buildings, borders, and backgrounds, ours is an inclusive culture that believes absolutely in equality and opportunity for all. We don't just accommodate differences; we embrace and celebrate them.

So, why work at Flinders?

17% Superannuation + salary packaging options

Flexible working arrangements

Awarded the AHEIA Higher Education Award for Workplace Culture Excellence due to our commitment to wellbeing through our Thriving@Flinders staff wellbeing program

Wide range of professional development activities and services, including exclusive staff study offers

We embrace diversity and promote equity and inclusion for all students and staff, as shown through our three SAGE Cygnet Awards.

Vibrant campus life and amenities including on campus health care services, gym and childcare centre (Bedford Park, South Australia).

Our Commitment to Reconciliation and Indigenous Employment

Flinders University is proud to be an organisation that is committed to our Reconciliation Action Plan and Indigenous Workforce Strategy. Our vision is to be a preferred employer for Aboriginal and Torres Strait Islander peoples. We are committed to progressing Indigenous advancement in education, research, employment, and wellbeing, and strongly encourage applications from Aboriginal and Torres Strait Islander peoples for all Flinders vacancies.

Please see here for our Reconciliation Action Plan

Please see here for our Indigenous Workforce Strategy

Prescribed Conditions for Employment

Flinders University is committed to providing a safe, respectful and inclusive environment, free from gender‑based violence. Appointment to this role is conditional on the completion of required pre‑employment checks and declarations, each of which must be satisfactory to the University. This includes a Gender‑Based Violence declaration, in accordance with the National Higher Education Code to Prevent and Respond to Gender‑Based Violence (2025), and a Nationally Coordinated Criminal History Check.

How to Apply and Information

In addition to uploading your CV, please submit a Suitability statement, addressing the key position capabilities from the position description.

For more information regarding this position, please contact Tristan Bibbo

Applications to be submitted before 10:00 pm (ACDT) Wednesday 1 July 2026.

Please note, late applications and applications sent via agencies will not be accepted.

At Flinders we embrace and celebrate diversity and encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, ethnicities, abilities, sexual orientations, and gender identities.

Flinders University is committed to providing an environment where staff with disability are valued, supported and encouraged, and are able to, as far as practicably possible, participate fully and independently in the life of the University. If you require any reasonable adjustments to assist you in the selection process, including being accompanied by an accredited assistance animal with public access rights as per the Disability Policy, please advise the contact the Recruitment Team so that we can make appropriate arrangements through recruitment@flinders.edu.au or call 08 8201 2383.

Certification

National Police Certificate - Australian Federal Police

Applications to be submitted before 10.00pm:

01 July 2026

At Flinders we embrace and celebrate diversity and encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, ethnicities, abilities, sexual orientations, and gender identities.

Flinders. Fearless.

IDS Cloud & Infrastructure Services Lead

Position Details

Continuing | Full -Time

Higher Education Officer Level 10 | $147,656 - $156,497

Location: Bedford Park / Kaurna Country

View Position Description

About the Role

This is an exciting opportunity for a strategic and people-focused leader to shape the future of Cloud and Infrastructure Services at Flinders. In this role, you will have the chance to lead a high-performing team, influence enterprise-wide technology direction, and drive reliable, sustainable services that support the University’s digital ambitions.

You will play a key role in leading change, strengthening strategic partnerships, improving services, and delivering meaningful outcomes across the organisation, all while helping your team grow and succeed.

As a key leader in the larger IDS team, some of your position responsibilities are:

Providing University-wide strategic leadership across the broader technology landscape, shaping the direction of foundational digital capabilities that extend beyond the Cloud & Infrastructure Services team, ensuring digital infrastructure decisions are integrated, forward-looking, and aligned with enterprise architecture and institutional strategy.

Strategic oversight of key cloud & infrastructure initiatives, ensuring alignment with the University’s digital vision and roadmap. This includes working in close collaboration with leaders and specialists across IDS to ensure that Cloud & Infrastructure Services activities are effectively integrated with broader divisional priorities such as infrastructure, platforms, cyber security, and emerging technologies supporting a unified, strategy-led approach to digital service delivery. Developing business cases for new or enhanced technologies and solutions to support the delivery of the roadmap

Managing day-to-day vendor interactions and relationships using sound commercial judgement in accordance with University procurement policies.

Leading the establishment and continuous improvement of an agile based approach to manage, refine, and prioritise the activity backlog based on relevant customer and IDS priorities. Balancing the need to support day to day operations in a stable and reliable manner, with the need to undertake functional enhancements and new features for customers.

For a more comprehensive list, please review the Position Description

About You

An experienced team manager, you are well versed in leading a team to its full potential, including high level interpersonal and relationship management skills and the ability to manage staff performance, along with resource management to inform capacity planning, professional development, staff support and wellbeing, staff recruitment and other staffing matters.

You possess advanced strategic thinking, planning and analytical skills and actively contribute to achieve outcomes and goals, and possess extensive experience of senior level leadership interactions, including the requirement to report up the appropriate level.

Keys to your success include:

Extensive experience in building and managing customer relationships in a strategic and long-term context. Our major vendors include Microsoft, AWS, RedHat, Cisco, HP, Dell, NetApp, Hitachi or EMC to ensure successful delivery of products and services.

Proven experience in agile ways of working including exposure to scaled agile methodologies and/or collaborating and delivering through a matrix structure

High level interpersonal influence and demonstrated ability to negotiate and communicate effectively with staff and customers across a diverse organisation particularly during the design, management and implementation of customer solutions.

Solid experience of contract management and financial consideration and impacts, background of dealing with complex procurement, legal and vendor obligations with a financial mindset.

Higher education experience is advantageous, however, it is expected that the successful candidate will hold an appropriate tertiary qualification in Information Technology or relevant technical area, and / or equivalent relevant experience in an IT environment.

About IDS

IDS are a pivotal resource of the University, providing information and digital technology services and support to the Flinders University staff and student community. The IDS team apply technical expertise to support university projects and provide core services such as the IDS Service Desk, Audio visual, simulation and event services, Information security and identity access management services and more.

We do what’s right, even when it’s hard. We back ourselves and each other. We imagine better ways and make them happen. We aim high & keep improving.

Life at Flinders

We're transforming and investing in people and facilities to create contemporary, stimulating, and satisfying learning and work environments that reflect our core values of excellence, innovation, courage, and integrity. Flinders is refocusing its strategic priorities with the aim of elevating its performance to be a top ten Australian university, and amongst the top 1% in the world.

Reaching beyond the limits of buildings, borders, and backgrounds, ours is an inclusive culture that believes absolutely in equality and opportunity for all. We don't just accommodate differences; we embrace and celebrate them.

So, why work at Flinders?

17% Superannuation + salary packaging options

Flexible working arrangements

Awarded the AHEIA Higher Education Award for Workplace Culture Excellence due to our commitment to wellbeing through our Thriving@Flinders staff wellbeing program

Wide range of professional development activities and services, including exclusive staff study offers

We embrace diversity and promote equity and inclusion for all students and staff, as shown through our three SAGE Cygnet Awards.

Vibrant campus life and amenities including on campus health care services, gym and childcare centre (Bedford Park, South Australia).

Our Commitment to Reconciliation and Indigenous Employment

Flinders University is proud to be an organisation that is committed to our Reconciliation Action Plan and Indigenous Workforce Strategy. Our vision is to be a preferred employer for Aboriginal and Torres Strait Islander peoples. We are committed to progressing Indigenous advancement in education, research, employment, and wellbeing, and strongly encourage applications from Aboriginal and Torres Strait Islander peoples for all Flinders vacancies.

Please see here for our Reconciliation Action Plan

Please see here for our Indigenous Workforce Strategy

Prescribed Conditions for Employment

Flinders University is committed to providing a safe, respectful and inclusive environment, free from gender‑based violence. Appointment to this role is conditional on the completion of required pre‑employment checks and declarations, each of which must be satisfactory to the University. This includes a Gender‑Based Violence declaration, in accordance with the National Higher Education Code to Prevent and Respond to Gender‑Based Violence (2025), and a Nationally Coordinated Criminal History Check.

How to Apply and Information

In addition to uploading your CV, please submit a Suitability statement, addressing the key position capabilities from the position description.

For more information regarding this position, please contact Tristan Bibbo

Applications to be submitted before 10:00 pm (ACDT) Wednesday 1 July 2026.

Please note, late applications and applications sent via agencies will not be accepted.

At Flinders we embrace and celebrate diversity and encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, ethnicities, abilities, sexual orientations, and gender identities.

Flinders University is committed to providing an environment where staff with disability are valued, supported and encouraged, and are able to, as far as practicably possible, participate fully and independently in the life of the University. If you require any reasonable adjustments to assist you in the selection process, including being accompanied by an accredited assistance animal with public access rights as per the Disability Policy, please advise the contact the Recruitment Team so that we can make appropriate arrangements through recruitment@flinders.edu.au or call 08 8201 2383.

Certification

National Police Certificate - Australian Federal Police

Applications to be submitted before 10.00pm:

01 July 2026

At Flinders we embrace and celebrate diversity and encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, ethnicities, abilities, sexual orientations, and gender identities.

Flinders. Fearless.