Job Details
Internal Title: Information Technology Assistant (Level I) (Student Assistant)
Department: Information Technology Services
Position Type: STUD - Student Position
Basis: N/A - Student Position
Hours per week: 20 hours per week
Normal work hours: Varies
FLSA: Determined by Position
Support students, faculty, staff, and other constituents by addressing software and technology-related inquiries in Student Computing Services while delivering excellent customer service. This includes troubleshooting issues and answering questions via phone or in person. Report any hardware problems to Information Technology Services staff supervisors promptly. Operate and maintain computers and data processing equipment as needed. Work in a computer lab setting, ensuring a clean and organized…
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