Infrastructure Support Analyst

About the role

The successful candidate will join a tight-knit, collaborative team of IT specialists within the LMS Computing Facility. The role primarily involves delivering 3rd line IT infrastructure and user support services to the LMS community. You will heavily contribute to the development, deployment and maintenance of IT technologies that underpin the Computing Facility’s operations. Additionally, you will provide training and guidance to staff on the safe and secure use of hardware and applications. Close collaboration with key stakeholders at Imperial College London (ICL) and Imperial College Healthcare NHS Trust is also an important aspect of this role, supporting the broader mission of the LMS.

About You

If you’re experienced, highly motivated, hands-on individual with a drive to succeed and passion for personal development in IT infrastructure and systems, this is your chance to develop and deliver at the highest level. Our unique IT infrastructure will expose you to a diverse computing environment that uses large scale servers, storage, virtualisation and HPC technologies supporting cutting-edge scientific equipment and research.

What we offer

As well as the exciting opportunities this role presents, we also offer defined benefit pension scheme and excellent holiday entitlement (30 days plus 2.5 privilege days & 8 bank holidays), family friendly policies (6 months full pay maternity & adoption leave), a range of shopping/travel discounts, access to our Employee Assistant Programme Scheme, Health and Wellbeing Support and a salary sacrifice cycle to work scheme. Please follow this link to find out more - Benefits

How to apply

For full details of this post and to complete an online application, please click on the 'Apply' button above and upload your CV, names and contacts of two references along with a cover letter stating why you are applying for this post (showing evidence against the requirements as per the Job Description and Person Specification). Please quote reference number LMS 2446.

Please note that applications may be reviewed by both LMS and Imperial staff

Closing date: 30 June 2026