"Inpatient Unit Clerk"

Admit, transfer and discharge patients on one or more inpatient units. Receive and assist patients, visitors and staff providing excellent customer service. Answer patient calls in a professional manner. Process physician's orders and referrals. Respond to emergent situations in a calm, correct, and professional manner. Record and coordinate patient appointments and tests. Procure supplies, equipment and services for patients. Maintain census information. Assist in the training of new unit clerks, and orient staff to new policies and procedures.

Required Qualifications:

• Graduation from high school or an equivalent combination of education and experience
• Customer service experience.
• Excellent and demonstrated interpersonal and problem-solving skills.
• Multitasking ability
• Ability to work with many details with accuracy
• Data entry or computer experience

Preferred Qualifications:

• Previous experience as an inpatient clerk in a medical setting
• Knowledge of medical terminology
• Knowledge of hospital policies and procedures.

Schedule:

• Part time - 32 hrs/wk - Pavilion
• Work Schedule 11:30 pm - 7:30 am
• Includes rotating weekends and holidays.
• Must be able to complete a 4 week - 40 hour/week training program consisting of at least two weeks training on Day Shift (7:15 AM - 3:45 PM) before transitioning to night shift.

This position is covered under the collective bargaining agreement between the U-M and the Service Employees International Union (SEIU), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment.

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.