Institutional Effectiveness Program Coordinator

Job Summary

The Institutional Effectiveness Program Coordinator provides coordination for assigned programs within Institutional Effectiveness (accreditation, planning & assessment, project management, faculty credentialing), special projects, and other initiatives; for IE processes, communications, and resources; and for IE applications. Coordinates services and processes pertaining to planning and assessment, comprehensive program review, regional and specialized accreditation, project management, institutional research, change management, and process improvement.

Responsibilities

The duties include, but are not limited to:

COORDINATES SPECIALIZED SUPPORT: Coordinates related special projects and initiatives. Coordinates program activities within Institutional Effectiveness and external stakeholders. Initiates, plans, implements, and monitors projects and initiatives. Prepares documents and supporting materials (e.g., reports, timelines, charters, agendas, action minutes and decisions, etc.). Plans and executes logistics for major meetings and events. Manages mass communications about programs, projects, and processes Serves as first point of contact to customers for the program and various initiatives, operations, and activities within division offices.

COORDINATES PROCESSES, COMMUNICATIONS, AND RESOURCES: Manages standard operating procedures, including inventories, schedules, cycles, and status reports for regularly occurring processes. Coordinates training events and maintains course materials. Prepares documents and supporting materials (e.g., graphical depictions, spreadsheets, templates, forms, etc.). Manages the documentation resulting from committees led and/or supported by Institutional Effectiveness. Update the websites of Institutional Effectiveness offices. Monitors, responds to, or routes correspondence from IE Resources email accounts.

OTHER: Perform other duties as assigned.

Required Qualifications

Master's degree from an accredited college or university in a related field of study and a minimum of one year experience in a related field OR Bachelor's degree from an accredited college or university in a related field of study and a minimum of three years in a related field OR Associate's Degree from an accredited college or university in a related field of study and a minimum of five years' experience in a related field.

Knowledge, Skills, & Abilities

KNOWLEDGE
Proficient in Microsoft Office and other computer software/databases.

SKILLS
Excellent interpersonal, written, and verbal communication skills. Detail-oriented with strong prioritization and organizational skills. Relentless attention to detail. Highly organized and neat in all aspects of the work environment.

ABILITIES
Ability to maintain confidentiality.
Ability to plan and implement events associated with IE programs.
Ability to capture complex discussions and translate them into action items,
Ability to perform basic statistical calculations (i.e., means, frequency, etc.),
Ability to navigate the internet for specific information.
Ability to work both independently and in a team setting.
Ability to work within and meet deadlines.
Ability and willingness to learn new software.

Shift/Salary/Benefits

Shift: Days; M-F (Work outside of the standard business hours may be required)
Pay Band: B8
Salary Minimum: $45,400/annually
Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position
Recruitment Period: Until Filled
Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays. Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program.