Instructional Tech Consultant

provides a full range of software and desktop computer and printer support, audio and video technical support and training to students, faculty and staff. Other responsibilities include preventative maintenance and troubleshooting. Variable work schedule is required including evening, weekend, and special events assignments. Education and Experience: A bachelor's degree in computer science or related field with two or more years of experience in electronic and mechanical technology/computer science or an equivalent combination of education and experience is required. Outstanding customer service, communication, and organizational skills is essential as well as the ability to work well with and supervise student workers. Skills and Knowledge: The ability to work a variable work schedule is a must and there is occasional evening, weekend, and special events assignments. Reading, writing, basic arithmetic, analyzing data, problem solving, and conducting research is performed daily. Familiarity with commonly used artificial intelligence (AI) tools and platforms, including but not limited to generative AI assistants, AI-powered productivity features within standard enterprise applications (e.g., Claude, ChatGPT, Copilot), and AI-enhanced support and automation tools. Responsibilities: On-site troubleshooting for classroom presentation systems Support, maintain and troubleshoot classroom presentation systems as well as audio and video production equipment A/V system installation including: rack building, equipment installation, wire pulling and termination Preventative maintenance for classroom presentation systems Provide training and instruction to students, faculty and staff About Syracuse University: Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience. The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University's 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu. About the Syracuse area: Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal. Application Deadline: Full Consideration By: To apply, visit https://www.sujobopps.com/postings/114723 Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities. Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University's contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members. Copyright 2025 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency je-65088b27c9e7454f850ef324037c45fb