Intern - Security

Job Description

The purpose of the internship is to provide a current student or recent graduate with practical, hands-on experience in a technical setting while contributing to meaningful projects that support the goals of the department and organization. The intern will gain exposure to day-to-day operations, develop key professional skills, and explore potential career paths.

Responsibilities

Primary Responsibilities

• Assist in maintaining and updating departmental databases, spreadsheets, and content management systems
• Support the implementation and troubleshooting of office technology, software applications, and digital tools
• Help create and update technical documentation, user guides, and standard operating procedures
• Perform data entry, validation, cleanup, and basic reporting using Excel, Google Sheets, or database tools
• Aid in system testing, form development, and workflow automation projects using platforms like Google Workspace, Microsoft 365, or institution-specific tools
• Provide first-level technical support to staff and faculty, including software setup, printer troubleshooting, and login/access issues
• Contribute to process improvement initiatives through research, analysis, and documentation
• Collaborate with IT staff or business analysts on technology-driven projects or service requests
• Present a final project or summary of learning to the team at the end of the internship.

This job description includes a general representation of job requirements rather than a comprehensive inventory of all required responsibilities or work activities.

Qualifications

Knowledge, Skills, and Abilities

• Basic understanding of databases, spreadsheets, and office productivity tools (e.g., Excel formulas, Google Forms, SharePoint)
• Familiarity with help desk, ticketing systems, or cloud-based tools is a plus
• Strong analytical, technical troubleshooting, and organizational skills
• Comfortable learning and using new systems and applications
• Ability to be comfortable with ambiguity and asking for help when needed
• Excellent verbal and written communication skills
• Ability to maintain confidentiality and follow data security protocols
• Self-motivated with strong attention to detail

Experience

• Currently enrolled in or recently completed a degree in Computer Science, Information Technology, or a related field.
• Must be eligible to work in the United States without sponsorship during the internship period.
• Must be in good academic standing with an expected graduation date.

Preferred Qualifications

• Interest in higher education and lifelong learning
• Technical certifications a plus

This position requires occasional travel of up to 20%, including required attendance at designated company summits (typically one to two per year).